1. Inicio
  2. node
  3. Table B-19 FY 2014 Total Complaint Closures Accepted/Participated in ADR

Table B-19 FY 2014 Total Complaint Closures Accepted/Participated in ADR

Table B-19 FY 2014 Total Complaint Closures Accepted/Participated in ADR
Agency or Department Total Complaint Closures Number Complaint Closures Offered ADR % Complaints Closures Offered ADR (Offer Rate) Number Offers Rejected by Complainant Number Complaint Closures Accepted / Participated in ADR Program % Complaint Closures Accepted into ADR Program (Participation Rate)
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF
African Development Agency NRF NRF NRF NRF NRF NRF
Agency for International Development 9 0 0.00% 0 0 0.00%
American Battle Monuments Commission 0 0 0.00% 0 0 0.00%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 12 11 91.67% 6 5 41.67%
Central Intelligence Agency 26 1 3.85% 1 0 0.00%
Chemical Safety and Hazard Investigation Board NRF NRF NRF NRF NRF NRF
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0.00% 0 0 0.00%
Commission on Fine Arts NRF NRF NRF NRF NRF NRF
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0.00% 0 0 0.00%
Commodity Futures Trading Commission 0 0 0.00% 0 0 0.00%
Consumer Financial Protection Bureau 12 10 83.33% 5 5 41.67%
Consumer Product Safety Commission 2 0 0.00% 0 0 0.00%
Corporation for National and Community Service 9 0 0.00% 0 0 0.00%
Council of the Inspectors General on Integrity and Efficiency 0 0 0.00% 0 0 0.00%
Court Services and Offender Supervision Agency for the District of Columbia 9 4 44.44% 3 1 11.11%
DOD Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF
DOD Army and Air Force Exchange Service 100 84 84.00% 65 19 19.00%
DOD Defense Commissary Agency 116 9 7.76% 0 9 7.76%
DOD Defense Contract Audit Agency 23 5 21.74% 0 5 21.74%
DOD Defense Contract Management Agency 40 10 25.00% 7 3 7.50%
DOD Defense Health Agency 11 6 54.55% 0 6 54.55%
DOD Defense Human Resources Activity 9 8 88.89% 2 6 66.67%
DOD Defense Information Systems Agency 28 0 0.00% 0 0 0.00%
DOD Defense Intelligence Agency 37 0 0.00% 0 0 0.00%
DOD Defense Logistics Agency 116 18 15.52% 5 13 11.21%
DOD Defense Media Activity 3 0 0.00% 0 0 0.00%
DOD Defense Security Service 10 2 20.00% 2 0 0.00%
DOD Defense Technical Information Center 0 0 0.00% 0 0 0.00%
DOD Defense Threat Reduction Agency 4 4 100.00% 4 0 0.00%
DOD Department of Defense Education Activity 59 4 6.78% 1 3 5.08%
DOD Department of the Air Force 294 118 40.14% 79 39 13.27%
DOD Department of the Army 1,122 247 22.01% 69 178 15.86%
DOD Department of the Navy 561 50 8.91% 12 38 6.77%
DOD Finance and Accounting Service 44 1 2.27% 0 1 2.27%
DOD Joint Task Force National Capital Region Medical NRF NRF NRF NRF NRF NRF
DOD Missile Defense Agency 7 2 28.57% 2 0 0.00%
DOD National Geospatial-Intelligence Agency 11 0 0.00% 0 0 0.00%
DOD National Guard Bureau 12 5 41.67% 4 1 8.33%
DOD National Security Agency 14 14 100.00% 14 0 0.00%
DOD Office of Inspector General 2 0 0.00% 0 0 0.00%
DOD Office of the Secretary/Washington Headquarters Services 30 2 6.67% 1 1 3.33%
DOD Uniformed Services University of the Health Sciences 0 0 0.00% 0 0 0.00%
Defense Nuclear Facilities Safety Board 1 0 0.00% 0 0 0.00%
Delta Regional Authority NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF
Department of Agriculture 530 246 46.42% 138 108 20.38%
Department of Commerce 192 54 28.12% 51 3 1.56%
Department of Defense NRF NRF NRF NRF NRF NRF
Department of Education 24 14 58.33% 12 2 8.33%
Department of Energy 60 12 20.00% 3 9 15.00%
Department of Health and Human Services 249 95 38.15% 59 36 14.46%
Department of Homeland Security 980 241 24.59% 169 72 7.35%
Department of Housing and Urban Development 69 10 14.49% 0 10 14.49%
Department of Justice 532 19 3.57% 4 15 2.82%
Department of Labor 117 115 98.29% 88 27 23.08%
Department of State 121 18 14.88% 2 16 13.22%
Department of Transportation 297 18 6.06% 0 18 6.06%
Department of Treasury 363 276 76.03% 228 48 13.22%
Department of Veterans Affairs 1,638 107 6.53% 0 107 6.53%
Department of the Interior 323 273 84.52% 230 43 13.31%
Election Assistance Commission NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 61 0 0.00% 0 0 0.00%
Equal Employment Opportunity Commission 22 5 22.73% 0 5 22.73%
Export-Import Bank of the United States 0 0 0.00% 0 0 0.00%
Farm Credit Administration 2 0 0.00% 0 0 0.00%
Farm Credit System Insurance Corporation 0 0 0.00% 0 0 0.00%
Federal Communications Commission NRF NRF NRF NRF NRF NRF
Federal Deposit Insurance Corporation 43 24 55.81% 10 14 32.56%
Federal Election Commission 0 0 0.00% 0 0 0.00%
Federal Energy Regulatory Commission 8 0 0.00% 0 0 0.00%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 10 1 10.00% 0 1 10.00%
Federal Labor Relations Authority 4 4 100.00% 3 1 25.00%
Federal Maritime Commission 2 0 0.00% 0 0 0.00%
Federal Mediation and Conciliation Service 0 0 0.00% 0 0 0.00%
Federal Mine Safety and Health Review Commission 0 0 0.00% 0 0 0.00%
Federal Reserve Board of Governors 5 0 0.00% 0 0 0.00%
Federal Retirement Thrift Investment Board 3 0 0.00% 0 0 0.00%
Federal Trade Commission 1 0 0.00% 0 0 0.00%
General Services Administration 94 6 6.38% 0 6 6.38%
Government Printing Office 29 0 0.00% 0 0 0.00%
Harry S. Truman Scholarship NRF NRF NRF NRF NRF NRF
Holocaust Memorial Museum 0 0 0.00% 0 0 0.00%
Illinois and Michigan Canal National Heritage Corridor Commission NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 0 0 0.00% 0 0 0.00%
Inter-American Foundation 0 0 0.00% 0 0 0.00%
International Boundary and Water Commission 0 0 0.00% 0 0 0.00%
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0.00% 0 0 0.00%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 2 0 0.00% 0 0 0.00%
Marine Mammal Commission 0 0 0.00% 0 0 0.00%
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 1 1 100.00% 1 0 0.00%
Millennium Challenge Corporation 3 0 0.00% 0 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 35 9 25.71% 3 6 17.14%
National Archives and Records Administration 8 5 62.50% 3 2 25.00%
National Capital Planning Commission 0 0 0.00% 0 0 0.00%
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF
National Council on Disability NRF NRF NRF NRF NRF NRF
National Credit Union Administration 5 0 0.00% 0 0 0.00%
National Endowment for the Arts 1 1 100.00% 0 1 100.00%
National Endowment for the Humanities 0 0 0.00% 0 0 0.00%
National Gallery of Art 3 0 0.00% 0 0 0.00%
National Indian Gaming Commission 1 0 0.00% 0 0 0.00%
National Labor Relations Board 6 2 33.33% 1 1 16.67%
National Mediation Board 1 0 0.00% 0 0 0.00%
National Reconnaissance Office 3 3 100.00% 2 1 33.33%
National Science Foundation 7 3 42.86% 3 0 0.00%
National Transportation Safety Board 0 0 0.00% 0 0 0.00%
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 13 13 100.00% 8 5 38.46%
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission NRF NRF NRF NRF NRF NRF
Office of Government Ethics 0 0 0.00% 0 0 0.00%
Office of Navajo and Hopi Indian Relocation 0 0 0.00% 0 0 0.00%
Office of Personnel Management 20 0 0.00% 0 0 0.00%
Office of Special Counsel 0 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence 4 0 0.00% 0 0 0.00%
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 1 0 0.00% 0 0 0.00%
Peace Corps 1 0 0.00% 0 0 0.00%
Pension Benefit Guaranty Corporation 25 23 92.00% 23 0 0.00%
Postal Regulatory Commission 0 0 0.00% 0 0 0.00%
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 2 0 0.00% 0 0 0.00%
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 26 1 3.85% 0 1 3.85%
Selective Service System NRF NRF NRF NRF NRF NRF
Small Business Administration 31 0 0.00% 0 0 0.00%
Smithsonian Institution 17 13 76.47% 12 1 5.88%
Social Security Administration 431 355 82.37% 336 19 4.41%
Tennessee Valley Authority 39 0 0.00% 0 0 0.00%
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF
U.S. Postal Service 4,177 370 8.86% 34 336 8.04%
US Trade and Development Agency 0 0 0.00% 0 0 0.00%
Utah Reclamation Mitigation and Conservation Commission NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF
           
Cabinet Subtotal 12,325 2,457 19.94% 1,285 1,172 9.51%
Medium Subtotal 850 441 51.88% 381 60 7.06%
Small Subtotal 195 54 27.69% 39 15 7.69%
Micro Subtotal 5 0 0.00% 0 0 0.00%
Government-wide 13,375 2,952 22.07% 1,705 1,247 9.32%
 
NRF = No Report Filed