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  3. U.S. Postal Service (USPS) FY 2014 EEO Complaint Processing Statistics

U.S. Postal Service (USPS) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes Completed by EEO Counselor Completed Using ADR All Completed Counselings
# % # % # %
Pre-Complaint Counselings

3,372

  

9,402

  

12,774

  
Settlements

90

2.7%

2,939

31.3%

3,029

23.7%
Withdrawals or No Complaints Filed

1,376

40.8%

4,235

45%

5,611

43.9%
Complaints Filed*        

3,900

30.5%
Decision to File Complaint Pending at End of FY        

234

1.8%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
Total Number Offer Rate Participation Rate
Pre-Complaint Counselings

12,774

95.5%

73.6%
Complaint Closures

4,177

8.9%

8%
Bases Most Frequently Alleged in FY 2014 Filed Complaints
Top Basis 1 Top Basis 2 Top Basis 3
Bases of Alleged Discrimination

REPRISAL

AGE

DISABILITY (PHYSICAL)
Timeliness in FY 2014
Total # # Timely % Timely FY 2013 APD* FY 2014 APD* % Change Govt Wide APD*
All Pre-Complaint Counselings (minus remands)

12,768

12,666

99.2%

        
All Investigations

3,050

2,914

95.5%

137

140

2.2%

197
All Complaint Closures

4,177

    

279

296

6.1%

419
Merit Decisions (no AJ)

1,203

1,180

98.1%

266

283

6.4%

439
Dismissal Decisions (no AJ)

1,246

    

31

30

-3.2%

66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
Complaint Closures Final Agency Decision (No AJ Decision) Final Order (AJ Decision Fully Implemented) Final Order (AJ Decision Not Fully Implemented)
# % # % # % # %
Total Complaints Filed

4,088

              
Total Closures

4,177

              
Settlements

661

15.8%

            
Withdrawals

259

6.2%

            
Total Final Agency Actions

3,257

78%

2,449

75.2%

803

24.7%

5

0.2%
Dismissals

1,246

38.3%

1,246

100%

0

0%

0

0%
Merit Decisions

2,011

61.7%

1,203

59.8%

803

39.9%

5

0.2%
Finding Discrimination

29

1.4%

0

0%

24

82.8%

5

17.2%
Finding No Discrimination

1,982

98.6%

1,203

60.7%

779

39.3%

0

0%
Costs Associated with EEO Process in FY 2014
Total # Total Amount Average Amount
Pre-Complaint Settlements w/ Monetary Benefits

485

$731,055

$1,507
ADR Settlements w/ Monetary Benefits

463

$665,084

$1,436
Investigation Costs

3,050

$5,539,310

$1,816
Complaint Closures with Monetary Benefits

580

$4,510,392

$7,776
ADR Settlements w/ Monetary Benefits

178

$404,302

$2,271