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  3. Table B-12 FY 2013 Average Processing Days (APD) All Complaint Closures

Table B-12 FY 2013 Average Processing Days (APD) All Complaint Closures

Table B-12 FY 2013 Average Processing Days (APD) All Complaint Closures
Agency or Department APD All Complaint Closures from Date Complaint Filed/ Remanded APD All Withdrawals from Date Complaint Filed/ Remanded APD Non-ADR Withdrawals from Date Complaint Filed/ Remanded APD ADR Withdrawals from Date Complaint Filed/ Remanded APD All Settlements from Date Complaint Filed/ Remanded APD Non-ADR Settlements from Date Complaint Filed/ Remanded APD ADR Settlements from Date Complaint Filed/ Remanded APD All Final Agency Actions from Date Complaint Filed/ Remanded
Administrative Conference of the United States NRF NRF NRF NRF NRF NRF NRF NRF
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF NRF
African Development Agency 0 0 0 0 0 0 0 0
Agency for International Development 596.93 691 691 0 531.25 531.25 0 615.67
American Battle Monuments Commission 0 0 0 0 0 0 0 0
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Architectural & Transportation Barriers Compliance Board 0 0 0 0 0 0 0 0
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home NRF NRF NRF NRF NRF NRF NRF NRF
Barry Goldwater Scholarship & Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 815.88 0 0 0 288 290.33 281 1,343.75
Central Intelligence Agency 655.46 136 136 0 1,177.00 1,559.67 29 573
Chemical Safety and Hazard Investigation Board 0 0 0 0 0 0 0 0
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Commission for the Preservation of America's Heritage Abroad NRF NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 0 0 0 0 0 0 0 0
Commission on the Prevention of Weapons of Mass Destruction Proliferation and Terrorism NRF NRF NRF NRF NRF NRF NRF NRF
Committee for Purchase from People Who Are Blind or Severely Disabled 0 0 0 0 0 0 0 0
Commodity Futures Trading Commission 178 179 179 0 0 0 0 177.5
Consumer Financial Protection Bureau 197 0 0 0 161.25 338 102.33 244.67
Consumer Product Safety Commission 513.33 0 0 0 716 716 0 108
Corporation for National and Community Service 308 0 0 0 0 0 0 308
Council of the Inspectors General on Integrity and Efficiency 0 0 0 0 0 0 0 0
Court Services and Offender Supervision Agency for the District of Columbia 578.91 134 134 0 404.67 522 170 717.14
Defense Army and Air Force Exchange Service 257.32 228.85 228.85 0 156.57 138 161.72 309
Defense Commissary Agency 324.09 157.14 159.72 145.5 364.47 385.09 336.12 364.44
Defense Contract Audit Agency 226.87 192.25 192.25 0 265.75 425.6 151.57 207.9
Defense Contract Management Agency 370.84 114.5 179 50 374.67 351.11 445.33 390.29
Defense Health Agency 372.4 0 0 0 204 0 204 414.5
Defense Human Resources Activity 435.17 0 0 0 749.5 749.5 0 278
Defense Information Systems Agency 584.29 156 156 0 433.43 433.43 0 939.56
Defense Intelligence Agency 404.62 144 144 0 450.5 492 77 433.8
Defense Logistics Agency 356.28 104 104 0 366.54 453.5 105.67 370.79
Defense Media Activity 0 0 0 0 0 0 0 0
Defense Security Service 121.11 75 75 0 200 200 0 123.33
Defense Technical Information Center 0 0 0 0 0 0 0 0
Defense Threat Reduction Agency 330.1 652 652 0 229.29 229.29 0 522
Defense Finance and Accounting Service 383.54 1,334.00 1,334.00 0 435.44 533.83 238.67 278.83
Defense JTF National Capital Region Medical NRF NRF NRF NRF NRF NRF NRF NRF
Defense Missile Defense Agency 228.25 0 0 0 55 0 55 286
Defense National Geospatial-Intelligence Agency 613.22 1,035.50 1,035.50 0 551.83 551.83 0 601.22
Defense National Guard Bureau 449.42 28 28 0 398 229 482.5 487.8
Defense National Security Agency 539 95.5 95.5 0 609.67 609.67 0 541.6
Defense Office of Inspector General 518.71 0 0 0 696.5 696.5 0 447.6
Defense Office of the Secretary/Washington Headquarters Services 533.03 561 561 0 734.6 734.6 0 478.38
Defense Uniformed Services University of the Health Sciences 1,127.00 0 0 0 1,127.00 0 1,127.00 0
Defense Nuclear Facilities Safety Board 0 0 0 0 0 0 0 0
Delta Regional Authority NRF NRF NRF NRF NRF NRF NRF NRF
Denali Commission NRF NRF NRF NRF NRF NRF NRF NRF
Department of Agriculture 591.37 1,217.04 1,217.04 0 543.05 608.2 189.77 567.61
Department of Commerce 541.7 179.5 179.5 0 223.15 225.69 174 618.16
Department of Defense Education Activity 339.19 266.29 266.29 0 391.32 391.32 0 325.86
Department of Education 341.76 191 191 0 351.75 440 87 371.5
Department of Energy 360.06 178.14 184 143 328.74 346.68 243.5 415.44
Department of Health and Human Services 353.22 136.96 153 30 430.31 491.72 85.72 329.49
Department of Homeland Security 704.31 326.53 326.53 0 557.74 574.45 359.11 787.82
Department of Housing and Urban Development 562.18 311.5 311.5 0 504.31 504.31 0 602.35
Department of Justice 537.13 425.63 426.85 335 464.68 495.66 222 568.4
Department of Labor 433.95 548.8 548.8 0 529.05 0 529.05 384.8
Department of State 476.02 290.25 290.25 0 475.81 672.11 165 497.31
Department of the Air Force 503.54 214.4 222.56 141 392.68 478.82 177.35 634.28
Department of the Army 336.6 206.27 224.86 91.47 306.83 350.33 156.01 393.44
Department of the Interior 553.64 374.11 374.11 0 439.08 472.65 100 645.83
Department of the Navy 442.29 276.38 283.83 115 420.31 461.16 140.78 489.87
Department of Treasury 533.56 279 285.55 89 531.29 624.97 136.5 566.21
Department of Transportation 453.59 428.92 428.92 0 566.4 588.01 166.5 423.4
Department of Veterans Affairs 394.25 199.28 103.28 2,731.25 428.65 253.61 1,665.38 414.98
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 525.56 423.28 430.59 299 414.25 414.25 0 613.5
Equal Employment Opportunity Commission 362.57 146 146 0 460.67 582.57 34 302
Export-Import Bank of the United States 67 0 0 0 0 0 0 67
Farm Credit Administration 0 0 0 0 0 0 0 0
Farm Credit System Insurance Corporation 0 0 0 0 0 0 0 0
Federal Communications Commission 48.33 0 0 0 85 85 0 30
Federal Deposit Insurance Corporation 377.89 474.75 474.75 0 359.89 354.71 378 367.64
Federal Election Commission 0 0 0 0 0 0 0 0
Federal Energy Regulatory Commission 375.5 0 0 0 0 0 0 375.5
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 572.75 0 0 0 839 839 0 306.5
Federal Labor Relations Authority 185 0 0 0 185 0 185 0
Federal Maritime Commission 0 0 0 0 0 0 0 0
Federal Mediation and Conciliation Service 239 0 0 0 239 0 239 0
Federal Mine Safety and Health Review Commission 0 0 0 0 0 0 0 0
Federal Reserve System - Board of Governors 391.15 205.5 205.5 0 715.33 715.33 0 316
Federal Retirement Thrift Investment Board 0 0 0 0 0 0 0 0
Federal Trade Commission 322 0 0 0 0 0 0 322
General Services Administration 452.69 554.14 554.14 0 517.17 517.17 0 413.09
Government Printing Office 752.26 227.27 227.27 0 549.08 644 27 973.74
Harry S. Truman Scholarship 0 0 0 0 0 0 0 0
Holocaust Memorial Museum U.S. 0 0 0 0 0 0 0 0
Illinois & Michigan Canal National Heritage Corridor Comm NRF NRF NRF NRF NRF NRF NRF NRF
Institute of Museum and Library Services 0 0 0 0 0 0 0 0
Inter-American Foundation 90 0 0 0 0 0 0 90
International Boundary and Water Commission 463.5 0 0 0 726 726 0 201
International Broadcasting Bureau NRF NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 0 0 0 0 0 0 0 0
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 0 0 0 0 0 0 0 0
John F. Kennedy Center for the Performing Arts 0 0 0 0 0 0 0 0
Marine Mammal Commission 0 0 0 0 0 0 0 0
Medicaid and CHIP Payment and Access Commission NRF NRF NRF NRF NRF NRF NRF NRF
Merit Systems Protection Board 0 0 0 0 0 0 0 0
Millennium Challenge Corporation 0 0 0 0 0 0 0 0
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 377.38 56 56 0 277.12 300.17 208 413.61
National Archives and Records Administration 537.88 1 1 0 93 93 0 823.2
National Capital Planning Commission 0 0 0 0 0 0 0 0
National Commission on Libraries and Information Science NRF NRF NRF NRF NRF NRF NRF NRF
National Council on Disability 0 0 0 0 0 0 0 0
National Credit Union Administration 457 0 0 0 710 710 0 288.33
National Endowment for the Arts 72 0 0 0 72 0 72 0
National Endowment for the Humanities 0 0 0 0 0 0 0 0
National Gallery of Art 25.5 0 0 0 0 0 0 25.5
National Indian Gaming Commission 0 0 0 0 0 0 0 0
National Labor Relations Board 255.75 0 0 0 332.12 332.12 0 103
National Mediation Board NRF NRF NRF NRF NRF NRF NRF NRF
National Reconnaissance Office 22.67 0 0 0 0 0 0 22.67
National Science Foundation 375 131 131 0 31 0 31 522
National Transportation Safety Board 437 0 0 0 0 0 0 437
Navajo and Hopi Indian Relocation Commission 0 0 0 0 0 0 0 0
Northern Border Regional Commission NRF NRF NRF NRF NRF NRF NRF NRF
Nuclear Regulatory Commission 489.47 0 0 0 574.42 618 95 285.6
Nuclear Waste Technical Review Board NRF NRF NRF NRF NRF NRF NRF NRF
Occupational Safety and Health Review Commission 0 0 0 0 0 0 0 0
Office of Government Ethics 0 0 0 0 0 0 0 0
Office of Personnel Management 208.68 82.83 82.83 0 246.47 246.47 0 216.2
Office of Special Counsel 0 0 0 0 0 0 0 0
Office of the Director of National Intelligence 439.4 0 0 0 815 815 0 189
Office of the Federal Coordinator for Alaska Natural Gas Transportation Projects NRF NRF NRF NRF NRF NRF NRF NRF
Overseas Private Investment Corporation 0 0 0 0 0 0 0 0
Peace Corps 700 0 0 0 0 0 0 700
Pension Benefit Guaranty Corporation 548.5 1,104.00 1,104.00 0 447 447 0 352.88
Postal Regulatory Commission 0 0 0 0 0 0 0 0
Public Interest Declassification Board NRF NRF NRF NRF NRF NRF NRF NRF
Public International Organization NRF NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 628.5 0 0 0 0 0 0 628.5
Recovery Act Accountability and Transparency Board NRF NRF NRF NRF NRF NRF NRF NRF
Securities and Exchange Commission 311.73 94 94 0 206 206 0 505.8
Selective Service System NRF NRF NRF NRF NRF NRF NRF NRF
Small Business Administration 1,538.58 683 683 0 8,650.20 8,650.20 0 128.29
Smithsonian Institution 481.75 0 0 0 257 551 110 616.6
Social Security Administration 532.95 241.96 241.96 0 552.79 562.13 235 569.42
Tennessee Valley Authority 409.44 102 102 0 0 0 0 429.93
Trade and Development Agency 0 0 0 0 0 0 0 0
U.S. Interagency Council on Homelessness NRF NRF NRF NRF NRF NRF NRF NRF
U.S. Postal Service 278.64 211.97 218.66 46 337.48 444.22 88.26 269.52
Utah Reclamation Mitigation and Conservation Comm NRF NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF NRF
Vietnam Education Foundation NRF NRF NRF NRF NRF NRF NRF NRF
White House Commission on the National Moment of Remembrance NRF NRF NRF NRF NRF NRF NRF NRF
Cabinet 412.28 273.29 262.49 491.75 404.08 432.36 290.88 432.49
Medium 513.03 295.87 295.83 299 691.17 733.25 176.54 494.11
Small 557.15 357.57 357.57 0 552.98 667.26 116.64 588.66
Micro 90 0 0 0 0 0 0 90
Government-wide 420.11 276.38 266.71 488.19 419.83 452.05 286.06 438.27

NRF = No Report Filed