Management Directive 110

Download PDF version

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

EQUAL EMPLOYMENT OPPORTUNITY
MANAGEMENT DIRECTIVE FOR
29 C.F.R. PART 1614 (EEO-MD-110),
AS REVISED, AUGUST 5, 2015

TRANSMITTAL

PREAMBLE

1. HISTORICAL AUTHORITY [P-i]
2. THE LATE 1970s-1980 [P-iv]
3. THE 1990s TO THE PRESENT [P-v]

Chapter 1 [1-1]

U.S. Equal Employment Opportunity Commission AND AGENCY AUTHORITY AND RESPONSIBILITY [1-1]

1. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION [1-1]
2. FEDERAL AGENCY [1-2]
3. EEO DIRECTOR'S INDEPENDENT AUTHORITY AND REPORTING RELATIONSHIPS [1-4]
   1. Federal Agencies Must Appoint an EEO Director Who Shall Be Responsible for - See 29 C.F.R. § 1614.102(c): [1-4]
   2. The EEO Director Must Report Directly to the Agency Head [1-4]
4. AVOIDING CONFLICTS OF INTEREST [1-5]
   1. Separation of EEO Complaint Program from the Agency's Personnel Function [1-6]
   2. Complaints That Present Potential Conflicts of Interest [1-7]
   3. Agencies Must Avoid Conflicts of Interest in Processing Complaints [1-8]
   4. Separation of EEO Complaint Program from Agency's Defensive Function [1-9]
5. DELEGATION OF AUTHORITY TO RESOLVE DISPUTES [1-10]
6. EEO OFFICIALS CANNOT SERVE AS REPRESENTATIVES [1-10]
7. SPECIAL EMPHASIS PROGRAM [1-10]
8. AGENCY STATISTICAL REPORTING REQUIREMENTS FOR THE COMPLAINT PROCESS [1-11]
   1. Annual Federal Equal Employment Opportunity Statistical Report of Discrimination Complaints [1-11]
   2. Quarterly and Fiscal Year EEO Complaint Statistics Required by Title III of the No FEAR Act [1-11]
   3. Annual Report to Congress, the Commission, and the U.S. Attorney General Required by Title II of the No FEAR Act [1-11]
9. PROGRAM REVIEW PROCEDURES FOR COMPLIANCE [1-12]
   1. Notice to Agency of Non-Compliance [1-12]
   2. Written Notice to Head of Federal Agency [1-13]
   3. Public Notification of Non-Compliance [1-13]
10. Pilot Projects [1-14]
    1. Request for Pilot Authority [1-14]
    2. Process for Submitting, Reviewing, and Approving Pilot Projects [1-15]

Chapter 2... [2-1]

EQUAL EMPLOYMENT OPPORTUNITY PRE-COMPLAINT PROCESSING [2-1]

1. INTRODUCTION [2-1]
   1. Counseling Generally [2-1]
   2. Full-Time EEO Counselors [2-2]
   3. EEO Counselor Training Requirements [2-2]
   4. EEO Counseling and Investigations [2-2]
   5. EEO Counseling and EEO ADR [2-3]
2. MANDATORY EEO COUNSELOR TRAINING REQUIREMENTS [2-3]
   1. Minimum Requirements [2-3]
   2. Minimum Standards for Thirty-Two Hour Training Course [2-4]
   3. Standards for Continuing Training Requirements [2-5]
3. THE ROLES AND RESPONSIBILITIES OF AN EEO COUNSELOR [2-5]
4. INITIAL INTERVIEW SESSION [2-7]
   1. Provide Required Written Notice [2-7]
   2. Provide Information on Other Procedures as Required [2-7]
   3. Explain Statutes and Regulations [2-8]
5. THE LIMITED INQUIRY [2-12]
   1. Determining the Claim(s) [2-12]
   2. Determining the Basis(es) [2-13]
   3. When the Basis(es) Is Not Covered by the EEO Laws [2-13]
6. RESOLUTION [2-14]
   1. Extension of Counseling for Resolution Efforts [2-14]
   2. Resolution of the Dispute [2-14]
   3. Failure to Resolve the Dispute [2-15]
7. THE EEO ADR PROGRAM [2-15]
   1. The Choice of EEO Counseling or EEO ADR [2-15]
   2. Role of the EEO Counselor during EEO ADR Process [2-16]
   3. Completing the EEO ADR Process [2-17]
8. FINAL INTERVIEW [2-17]
   1. Right to Pursue the Claim Through the Formal Process [2-18]
   2. Requirements of the Formal Complaint [2-18]
   3. Time Frames to Complete the Final Interview [2-19]
   4. Name(s) of Person(s) Authorized to Receive Complaints [2-19]
   5. Loss of Confidentiality During Formal Process [2-19]
   6. Written Notice of Right to File a Discrimination Complaint [2-20]
9. THE EEO COUNSELOR'S REPORT [2-20]
   1. Time Limits [2-20]
   2. Contents of Report [2-21]
   3. Confidentiality of Negotiations for Resolution [2-21]
10. COUNSELING CLASS ACTION COMPLAINTS [2-22]

Chapter 3 [3-1]

ALTERNATIVE DISPUTE RESOLUTION FOR EEO MATTERS [3-1]

1. INTRODUCTION [3-1]
2. CORE PRINCIPLES OF EEO ADR [3-2]
   1. Fairness [3-2]
   2. Flexibility [3-4]
   3. Training [3-4]
   4. Evaluation [3-5]
3. DEVELOPING AN EEO ADR PROGRAM [3-6]
   1. Written Procedures [3-6]
   2. EEO ADR Throughout the EEO Process [3-7]
   3. Matters Inappropriate for EEO ADR [3-8]
   4. Dealing with Non-EEO Issues [3-8]
   5. Choosing Among EEO ADR Techniques [3-8]
   6. Time Frames of the EEO ADR Process [3-9]
   7. Representation of the Parties [3-9]
   8. Spin-Off Complaints [3-9]
   9. Collective Bargaining Agreements and the Privacy Act [3-9]
   10. Recordkeeping [3-10]
   11. Independent ADR Office [3-10]
4. PROVIDING INFORMATION [3-11]
   1. Agencies Must Fully Inform Employees about the EEO Process [3-11]
   2. Providing Information about the EEO ADR Program [3-11]
   3. Explaining the Benefits of EEO ADR [3-12]
   4. Informing the Employee about Filing Rights [3-13]
   5. Pre-EEO ADR Meeting [3-13]
5. NEUTRALS [3-13]
   1. Sources of Neutrals [3-14]
   2. Qualifications of Neutrals [3-15]
   3. Role of the Neutral [3-16]
   4. Promoting Trust [3-17]
6. ADR TECHNIQUES [3-17]
   1. Mediation [3-18]
   2. Facilitation [3-18]
   3. Settlement Conferences [3-18]
7. RESOLUTIONS MUST BE IN WRITING [3-18]

Chapter 4 [4-1]

PROCEDURES FOR RELATED PROCESSES [4-1]

1. INTRODUCTION [4-1]
2. MIXED CASE COMPLAINTS AND APPEALS - 29 C.F.R. § 1614.302 [4-1]
   1. Definitions [4-1]
   2. Procedures [4-1]
3. NEGOTIATED GRIEVANCE PROCEDURES - 29 C.F.R. § 1614.301 [4-5]
   1. Where Agency Is Covered by 5 U.S.C. § 7121(d) [4-5]
   2. Where Agency Is not Covered by 5 U.S.C. § 7121(d) [4-6]
   3. Administrative Grievance Process [4-6]
4. AGE DISCRIMINATION COMPLAINTS [4-6]
   1. Election of Administrative Process [4-6]
   2. Aggrieved May Bypass Administrative Process [4-7]
   3. Responsibilities Regarding Notices of Intent to Sue [4-7]
5. EQUAL PAY ACT COMPLAINTS [4-9]

Chapter 5 [5-1]

AGENCY PROCESSING OF FORMAL COMPLAINTS [5-1]

1. AGENCY SHALL ACKNOWLEDGE FORMAL COMPLAINT [5-1]
2. THE AGENCY SHALL ALSO PROVIDE OTHER INFORMATION AND NOTICE OF RIGHTS [5-2]
   1. Agency Shall Inform the Complainant of the Agency's Obligations [5-2]
   2. Agency Shall Inform Complainant of His/Her Rights [5-3]
3. AGENCIES MUST AVOID FRAGMENTING EEO COMPLAINTS [5-5]
   1. Identifying and Defining the Claim in an EEO Complaint [5-6]
   2. A Complainant May Amend a Pending Complaint [5-10]
   3. Consolidation of Complaints [5-14]
   4. Partial Dismissals [5-15]
   5. No Remands by Administrative Judges [5-16]
   6. "Spin-off" Complaints [5-16]
   7. Training [5-16]
4. AGENCY DISMISSAL PROCESS [5-16]
   1. Bases for Dismissals That May Exist As of the Filing of the Complaint or Develop Thereafter [5-17]
   2. Dismissals that Generally Occur After the Agency Accepts the Complaint Based on Complainant's Actions or Inactions [5-27]
   3. Processing of Partially Dismissed Complaints [5-27]
   4. Allegations of Dissatisfaction Regarding Processing of Pending Complaints [5-29]
5. CONDUCTING THE INVESTIGATION [5-31]
   1. Agency Retains Responsibility [5-31]
   2. Investigations Must Be Timely Completed [5-31]
   3. Failure to Complete Investigation within Time Limit [5-32]
   4. What Must Be Done for an Investigation to Be Considered Appropriate [5-32]
6. FINAL ACTIONS [5-33]
   1. Final Action by Agency Following an Administrative Judge's Decision [5-33]
   2. Final Actions in All Other Circumstances [5-34]

Chapter 6 [6-1]

DEVELOPMENT OF IMPARTIAL AND APPROPRIATE FACTUAL RECORDS [6-1]

1. INTRODUCTION [6-1]
2. MINIMUM TRAINING REQUIREMENTS FOR ALL INVESTIGATORS [6-1]
   1. Standards for New Investigator Training Requirement [6-2]
   2. Standards for Continuing Investigator Training [6-3]
3. RESPONSIBILITIES [6-3]
   1. Director of Equal Employment Opportunity [6-3]
   2. Equal Employment Opportunity Investigator [6-3]
   3. Complainant [6-4]
4. INVESTIGATION [6-4]
   1. Methods of Investigation [6-4]
   2. Purpose of the Investigation [6-5]
   3. General Investigative Requirements [6-5]
   4. Failure to Complete Investigation within Time Limit [6-6]
5. THE ROLE OF THE INVESTIGATOR [6-6]
   1. Collecting and Discovering Factual Information [6-6]
   2. Variety of Methods Available [6-6]
   3. Investigator Must Be Unbiased and Objective [6-7]
   4. Investigator Must Be Thorough [6-8]
6. EVIDENCE.. [6-9]
   1. Quality of Evidence [6-9]
   2. Types of Evidence [6-10]
   3. Sources of Evidence [6-12]
   4. Evidence on the Question of Remedies [6-14]
7. WITNESSES AND REPRESENTATIVES IN THE FEDERAL EEO PROCESS [6-15]
   1. Disclosure of Investigative Material to Witnesses [6-15]
   2. Travel Expenses [6-16]
   3. Official Time [6-16]
   4. Duty Status/Tour of Duty [6-19]
   5. Use of Government Property [6-20]
8. COMPLAINT FILE [6-20]
   1. Contents of the Complaint File [6-20]
   2. Complaint Files Should Not Include [6-20]
   3. Redactions [6-21]
   4. Features of the Complaint File [6-21]
   5. Organization of the Complaint File [6-21]
   6. Availability of Complaint Files [6-23]
   7. Disposition of Complaint Files [6-23]
9. THE INVESTIGATIVE SUMMARY [6-25]
10. COMPLAINANTS' OPPORTUNITY TO REVIEW THE INVESTIGATIVE FILE [6-25]
11. SANCTIONS FOR FAILURE TO COOPERATE DURING THE INVESTIGATION [6-26]
12. SANCTIONS FOR FAILURE TO DEVELOP AN IMPARTIAL AND APPROPRIATE FACTUAL RECORD [6-27]
13. OFFER OF RESOLUTION [6-28]
    1. Elements of the Offer [6-28]
    2. Model Language for the Offer [6-30]

Chapter 7 [7-1]

HEARINGS [7-1]

1. INTRODUCTION [7-1]
2. THE ROLE OF THE AGENCY AT THE HEARING STAGE [7-3]
   1. Forward Complaint File to the Commission [7-3]
   2. Hearing Room and Production of Witnesses [7-3]
   3. Hearings Are Closed to the Public [7-3]
   4. Verbatim Hearing Transcripts and Court Reporters [7-3]
   5. The Site of the Hearing [7-4]
   6. Request for Change in Venue [7-6]
   7. Agency Costs [7-6]
3. THE ROLE OF THE ADMINISTRATIVE JUDGE [7-7]
   1. Administrative Judge's Review of the Record [7-7]
   2. Developing the Record in Complaints with Inadequate Records [7-8]
   3. Dismissal of Complaint by Administrative Judge [7-10]
   4. Administrative Judge's Authority [7-10]
   5. Summary Judgment (Decisions without a Hearing) [7-17]
   6. Transmittal of the Decision and Hearing Record [7-18]
4. DISCOVERY [7-19]
   1. Introduction [7-19]
   2. Right to Seek Discovery [7-19]
   3. Methods of Discovery [7-21]
   4. Discovery Procedures [7-22]
   5. Failure to Request Discovery Implies Waiver of Subsequent Requests for Documents [7-26]
   6. Cost of Discovery [7-27]
5. EXCLUSION AND DISQUALIFICATION [7-27]
   1. Exclusion from a Hearing [7-27]
   2. Disqualification of a Representative from Future Hearings [7-32]
   3. Referral of Attorney Representatives to Bar Association [7-34]

Chapter 8 [8-1]

COMPLAINTS OF CLASS DISCRIMINATION [8-1]

IN THE FEDERAL GOVERNMENT [8-1]

1. INTRODUCTION [8-1]
2. PRE-CERTIFICATION PROCEDURES [8-1]
   1. Pre-Complaint Processing [8-1]
   2. Filing and Presentation of the Class Complaint [8-2]
3. INDIVIDUAL COMPLAINTS FILED ON BASES AND ISSUES IDENTICAL TO CLASS COMPLAINTS [8-3]
4. CERTIFICATION OR DISMISSAL - 29 C.F.R. § 1614.204(d) [8-5]
   1. Class Complaint Criteria [8-5]
   2. Developing the Evidence for Purpose of Certification Determination [8-5]
5. CERTIFICATION DECISION - 29 C.F.R. § 1614.204(d)(7) [8-6]
   1. Administrative Judge Issues Decision on Certification [8-6]
   2. Transmittal of Decision [8-6]
   3. Right to Appeal the Administrative Judge's Decision [8-7]
6. NOTIFICATION - 29 C.F.R. § 1614.204(e) [8-7]
   1. Timing and Method of the Notice [8-7]
   2. Content of the Notice [8-8]
   3. Individuals May Not Opt Out [8-8]
   4. Settlement Notice [8-8]
7. DEVELOPING THE EVIDENCE - 29 C.F.R. § 1614.204(f) [8-8]
   1. The Process of Developing the Evidence. [8-8]
   2. Use of Agency Resources and Facilities by Class Agent [8-9]
8. RESOLUTION - 29 C.F.R. § 1614.204(g) [8-10]
   1. Resolution by the Parties [8-10]
   2. Notice of Proposed Resolution [8-10]
   3. Administrative Judge Shall Review Resolution [8-10]
9. Hearing - 29 C.F.R. §§ 1614.204(h) and (i) [8-11]
   1. Hearing Procedures [8-11]
   2. Site of the Class Hearing [8-11]
   3. Travel Expenses [8-12]
   4. Official Time for Agency Employees [8-12]
10. ADMINISTRATIVE JUDGE'S DECISION ON THE MERITS OF THE CLASS COMPLAINT [8-12]
11. AGENCY FINAL ACTIONS - 29 C.F.R. §§ 1614.204(j) and (k) [8-13]
    1. Action on Administrative Judge's Decision [8-13]
    2. Agency Final Action Requirements [8-13]
    3. Binding Nature of Agency Final Action Implementing Administrative Judge's Decision [8-13]
    4. Notification of Agency Final Action [8-14]
12. RELIEF FOR INDIVIDUAL CLASS MEMBERS - 29 C.F.R. § 1614.204(l) [8-14]
    1. Claims for Individual Relief by Class Members Where Discrimination Is Found [8-14]
    2. Timing of Agency Decision on Individual Claims for Relief [8-14]
    3. Oversight of Individual Claims for Relief [8-15]
    4. Limits on the Duration of a Finding of Class-Wide Discrimination [8-16]
    5. Where Class-Wide Discrimination Is Not Found [8-16]
13. REPRISAL [8-17]

Chapter 9 [9-1]

APPEALS TO THE COMMISSION [9-1]

1. INTRODUCTION [9-1]
2. ADVISING THE PARTIES OF THEIR APPEAL RIGHTS [9-2]
   1. Rights Following Administrative Judge Issuance of a Decision [9-2]
   2. Agency Final Action [9-4]
   3. Agency Final Decision [9-5]
   4. Agency Procedural Decision [9-6]
   5. Mixed Case Complaints [9-6]
3. PERSONS WHO MAY APPEAL [9-6]
   1. A Complainant May Appeal [9-6]
   2. An Agency Must Appeal [9-7]
   3. An Agency May Appeal [9-7]
   4. A Class Agent May Appeal [9-7]
   5. A Class Member or Petitioner May Appeal [9-8]
   6. A Grievant May Appeal [9-8]
4. FILING THE APPEAL AND RESPONSE [9-9]
   1. How to Appeal [9-9]
   2. Service of Notice of Appeal [9-10]
   3. Appeal Will Be Acknowledged [9-10]
   4. Dismissal of Appeal [9-11]
   5. Briefs and Supporting Documents [9-11]
   6. Statements in Opposition to an Appeal [9-11]
   7. Submission of Case File [9-11]
   8. Signatures on Electronic Documents [9-12]
5. APPELLATE PROCEDURE [9-13]
   1. Where Record Is Complete [9-13]
   2. Where Record Requires Supplementation [9-13]
   3. Sanctions [9-14]
   4. Appeals Decisions Are Final [9-15]
6. STANDARDS OF REVIEW ON APPEAL [9-16]
   1. Review of Final Decisions Issued by the Agency [9-16]
   2. Review of Decisions Issued by Administrative Judges [9-17]
   3. The Responsibility of the Parties [9-18]
7. RECONSIDERATION [9-18]
   1. Reconsideration Is Not an Appeal [9-18]
   2. Reconsideration Procedures [9-19]
   3. Reconsideration Decision Is Final [9-20]
8. REMEDIES. [9-20]
   1. An Agency Shall Provide Full Relief after a Finding of Discrimination [9-20]
   2. Clear and Convincing Standard Needed to Limit Relief; Duty to Cure Discrimination Remains [9-20]
   3. Relief in Individual Cases [9-20]
   4. Relief in Class Cases [9-21]
9. COMPLIANCE [9-21]
   1. Relief Ordered in a Decision on Appeal [9-21]
   2. Interim Relief [9-22]
   3. Sanctions [9-23]
   4. Priority Consideration for Cases Remanded for Investigation [9-24]
   5. Remand of Dismissed Claims [9-24]
   6. Complainant May File an Appeal Alleging a Breach of a Settlement Agreement [9-25]
   7. Complainant May Appeal to the Commission for Enforcement of an Agency Final Action [9-25]
   8. Compliance Reports Required by Commission Appellate Decisions Containing Orders for Corrective Action [9-25]
10. CIVIL ACTIONS [9-26]
11. NOTICE REQUIREMENTS [9-26]

Chapter 10 [10-1]

ADMINISTRATIVE APPEALS, CIVIL ACTIONS, AND APPOINTMENT OF COUNSEL [10-1]

1. INTRODUCTION [10-1]
2. ADMINISTRATIVE APPEALS [10-1]
   1. Time Limits for Appeals to the Commission - 29 C.F.R. § 1614.402 [10-1]
   2. Appeals to the Commission Regarding Compliance with Settlement Agreements and Final Action - 29 C.F.R. § 1614.504(a) [10-3]
   3. Petitions to Consider MSPB Decisions [10-4]
   4. Appeal to MSPB on Mixed Case Complaint [10-4]
3. CIVIL ACTIONS [10-4]
   1. Time Limits for Civil Actions [10-4]
   2. Termination of the Commission Processing [10-5]
   3. Mixed Case Complaints [10-6]
4. NOTICE OF COMPLAINANT'S RIGHT TO REQUEST COURT APPOINTMENT OF COUNSEL AND STATEMENT OF RIGHT TO APPEAL [10-6]

Chapter 11 [11-1]

REMEDIES [11-1]

1. INTRODUCTION [11-1]
2. NON-DISCRIMINATORY PLACEMENT [11-1]
3. BACK PAY [11-2]
   1. Back Pay Issues [11-2]
   2. Determining Gross Back Pay [11-3]
   3. Overtime or Premium Pay as a Component of Back Pay [11-3]
   4. Retirement Deductions and Back Pay [11-3]
   5. Interim Earnings Deducted from Back Pay [11-4]
   6. Worker's Compensation Benefits May Be Partially Deductible for Back Pay [11-4]
   7. Availability for Work - Prerequisite for Receipt of Back Pay [11-5]
   8. Unemployment Compensation Not Deducted from Back Pay - the Collateral Source Rule [11-5]
   9. Tax Consequences of a Lump Sum Payment of Back Pay [11-6]
   10. Liquidated Damages (ADEA and EPA only) [11-6]
   11. Restoration of Leave [11-6]
4. FRONT PAY [11-7]
5. OTHER FORMS OF EQUITABLE RELIEF [11-7]
6. ATTORNEYS FEES AND COSTS [11-9]
   1. Introduction [11-9]
   2. Determination of Prevailing Party Status [11-9]
   3. Presumption of Entitlement [11-10]
   4. Awards to Prevailing Parties in Negotiated Settlements [11-12]
   5. Awards of Costs and Fees for Expert and Non-Lawyer Services [11-12]
   6. Computation of Attorney's Fees [11-13]
   7. Contents of Fee Application and Procedure for Determination [11-17]
   8. Miscellaneous Issues [11-19]
7. COMPENSATORY DAMAGES [11-20]
   1. Entitlement to Seek Compensatory Damages [11-20]
   2. Legal Principles [11-21]

Chapter 12 [12-1]

SETTLEMENT AUTHORITY [12-1]

1. INTRODUCTION [12-1]
2. AUTHORITY [12-1]
3. TITLE VII AUTHORITY INDEPENDENT OF BACK PAY ACT [12-3]
4. NO FINDING OF DISCRIMINATION NECESSARY FOR SETTLEMENTS [12-5]
5. CASH AWARDS WITHOUT CORRESPONDING PERSONNEL ACTIONS [12-5]
6. PERSONNEL ACTIONS WITH LUMP SUM PAYMENTS [12-6]
7. IMPLEMENTING SETTLEMENT AGREEMENTS [12-6]

Appendix A EEO-MD-110 INTERAGENCY AGREEMENT BETWEEN THE U.S. [Non Conflict AGENCY] AND THE U.S. [AGENCY] [App. A-1]

Appendix B EEO-MD-110 EEO COUNSELING TECHNIQUES [App. B-1]

Appendix C EEO-MD-110 EEO COUNSELOR CHECKLIST [App. C-1]

Appendix D EEO-MD-110 INFORMATION ON OTHER PROCEDURES [App. D-1]

Appendix E EEO-MD-110 (SAMPLE) NOTICE OF POSSIBLE APPLICABILITY OF 5 U.S.C. § 7121(d) TO ALLEGED DISCRIMINATORY ACTION (29 C.F.R. Part 1614) [App. E-1]

Appendix F EEO-MD-110 SAMPLE RESOLUTION Agreement [App. F-1]

Appendix G EEO-MD-110 >NOTICE OF RIGHT TO FILE A DISCRIMINATION COMPLAINT (Sample) [App. G-1]

Appendix H EEO-MD-110 EEO COUNSELOR'S REPORT 29 C.F.R. § 1614.105 [App. H-1]

EEOC Appendix I EEO-MD-110 Reserved [App. I-1]

Appendix J EEO-MD-110 MODELs FOR ANALYSIS [App. J-1]

Appendix K EEO-MD-110 NOTICE of INCOMPLETE INVESTIGATION (sample) [App. K-1]

Appendix L EEO-MD-110 COMPLAINT FILE FORMAT [App. L-1]

Appendix M EEO-MD-110 REQUEST FOR A HEARING FORM [App. M-1]

Appendix N EEO-MD-110 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION OFFICES AND GEOGRAPHIC JURISDICTIONS FOR FEDERAL EMPLOYEE AND APPLICANT HEARING REQUESTS [App. N-1]

APPENDIX O EEO-MD-110 Notice of Appeal B Agency [App. O-1]

APPENDIX P EEO-MD-110 NOTICE OF APPEAL/PETITION - COMPLAINANT [App. P-1]

Appendix Q EEO MD-110 Quick Reference Chart
Documentation Required to Close Compliance with the Most Common OFO Orders [App. Q-1]