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  3. Table B-9c Timeliness and Cost of All Completed Complaint Investigations - Sub-Component Data

Table B-9c Timeliness and Cost of All Completed Complaint Investigations - Sub-Component Data

Table B-9c
FY 2012 Timeliness and Cost of All Completed Complaint Investigations - Sub-Component Data
Agency or Department Total Number Completed Investigations Average Processing Days Completed Investigations Number Timely Completed within 180 Days Number  Timely Completed within 181-360 Days Total Number Timely Completed Investigations % Investigations Timely Completed Total Cost All Completed Investigations Average Cost All Completed Investigations
Defense Logistics Agency Wide 52 272.19 4 8 12 23.08% $464,213.36 $8,927.18
DLA Aviation 10 238.8 0 2 2 20.00% $89,271.80 $8,927.18
DLA Disposition Services 5 328.8 0 0 0 0.00% $44,635.90 $8,927.18
DLA Distribution 19 276.42 2 4 6 31.58% $169,616.42 $8,927.18
DLA Headquarters Operations Division 7 264.14 1 1 2 28.57% $62,490.26 $8,927.18
DLA Land and Maritime 6 321 0 0 0 0.00% $53,563.08 $8,927.18
DLA Logistics Information Service 2 288.5 0 0 0 0.00% $17,854.36 $8,927.18
DLA Troop Support 3 172.67 1 1 2 66.67% $26,781.54 $8,927.18


















Defense National Guard Bureau Wide 0 0 0 0 0 0.00% $0.00 $0.00
Alabama National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Alaska National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Arizona National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Arkansas National Guard 0 0 0 0 0 0.00% $0.00 $0.00
California National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Colorado National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Connecticut National Guard 0 0 0 0 0 0.00% $0.00 $0.00
DC National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Delaware National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Florida National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Georgia National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Guam National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Hawaii National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Idaho National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Illinois National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Indiana National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Iowa National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Kansas National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Kentucky National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Louisiana National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Maine National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Maryland National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Massachusetts National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Michigan National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Minnesota National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Mississippi National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Missouri National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Montana National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Nebraska National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Nevada National Guard 0 0 0 0 0 0.00% $0.00 $0.00
New Hampshire National Guard 0 0 0 0 0 0.00% $0.00 $0.00
New Jersey National Guard 0 0 0 0 0 0.00% $0.00 $0.00
New Mexico National Guard 0 0 0 0 0 0.00% $0.00 $0.00
New York National Guard 0 0 0 0 0 0.00% $0.00 $0.00
North Carolina National Guard 0 0 0 0 0 0.00% $0.00 $0.00
North Dakota National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Ohio National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Oklahoma National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Oregon National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Pennsylvania National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Puerto Rico National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Rhode Island National Guard 0 0 0 0 0 0.00% $0.00 $0.00
South Carolina National Guard 0 0 0 0 0 0.00% $0.00 $0.00
South Dakota National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Tennessee National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Texas National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Utah National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Vermont National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Virgin Islands National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Virginia National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Washington State National Guard 0 0 0 0 0 0.00% $0.00 $0.00
West Virginia National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Wisconsin National Guard 0 0 0 0 0 0.00% $0.00 $0.00
Wyoming National Guard 0 0 0 0 0 0.00% $0.00 $0.00









Department of Agriculture Wide 437 241.59 187 30 217 49.66% $1,535,339.78 $3,513.36
USDA - Office Of Inspector General 6 154.17 4 2 6 100.00% $18,276.00 $3,046.00
USDA Agricultural Marketing Service 15 146.8 13 0 13 86.67% $54,117.00 $3,607.80
USDA Agricultural Research Service 21 286.29 10 1 11 52.38% $54,586.00 $2,599.33
USDA Agriculture Headquarters 14 259.79 4 0 4 28.57% $18,515.00 $1,322.50
USDA Animal and Plant Health Inspection Service 39 195.41 17 4 21 53.85% $147,776.00 $3,789.13
USDA Economic Research Service 3 534 1 0 1 33.33% $9,561.00 $3,187.00
USDA Farm Service Agency 23 95.87 22 1 23 100.00% $107,697.43 $4,682.50
USDA Food and Nutrition Service 3 190.33 2 0 2 66.67% $11,296.00 $3,765.33
USDA Food Safety And Inspection Service 70 247.21 25 8 33 47.14% $265,345.44 $3,790.65
USDA Foreign Agricultural Service 3 182.33 2 0 2 66.67% $8,450.00 $2,816.67
USDA Forest Service 137 210.57 63 9 72 52.55% $539,654.00 $3,939.08
USDA Grain Inspection, Packers& Stockyards Admin 6 149.5 5 0 5 83.33% $24,840.00 $4,140.00
USDA National Agricultural Statistics Service 2 215.5 1 0 1 50.00% $7,118.00 $3,559.00
USDA National Appeals Division 0 0 0 0 0 0.00% $0.00 $0.00
USDA National Institute of Food and Agriculture 0 0 0 0 0 0.00% $0.00 $0.00
USDA Natural Resources Conservation Service 22 188.73 14 2 16 72.73% $56,145.00 $2,552.05
USDA Office Of The Chief Financial Officer 22 384.95 2 1 3 13.64% $63,089.91 $2,867.72
USDA Risk Management Agency 7 396.14 1 0 1 14.29% $17,085.00 $2,440.71
USDA Rural Development 44 394.91 1 2 3 6.82% $131,788.00 $2,995.18


















Department of Commerce Wide 183 188.25 95 71 166 90.71% $1,045,662.42 $5,714.00
DOC All Other Commerce Bureaus 21 185.57 10 11 21 100.00% $123,539.00 $5,882.81
DOC Bureau of the Census 66 181.77 28 32 60 90.91% $379,898.32 $5,756.04
DOC Decennial Census 3 192 2 1 3 100.00% $12,328.60 $4,109.53
DOC International Trade Administration 7 206.71 4 2 6 85.71% $44,531.00 $6,361.57
DOC National Institute of Standards & Technology 8 197.63 6 1 7 87.50% $43,411.00 $5,426.38
DOC National Oceanic & Atmospheric Administration 61 191.23 35 17 52 85.25% $371,436.50 $6,089.12
DOC U. S. Patent and Trademark Office 17 193.29 10 7 17 100.00% $70,518.00 $4,148.12


















Department of Energy Wide 51 178.84 23 19 42 82.35% $133,184.06 $2,611.45
DOE Bonneville Power Administration 6 228.17 1 0 1 16.67% $20,748.31 $3,458.05
DOE Chicago Operations Office 0 0 0 0 0 0.00% $0.00 $0.00
DOE EM Consolidated Business Center 1 398 0 0 0 0.00% $2,500.00 $2,500.00
DOE Golden Field Office 1 330 0 0 0 0.00% $3,800.00 $3,800.00
DOE Headquarters 12 219.42 5 7 12 100.00% $53,017.75 $4,418.15
DOE Idaho Operations Office 1 91 1 0 1 100.00% $3,450.00 $3,450.00
DOE National Energy Technology Lab 1 207 0 0 0 0.00% $5,362.00 $5,362.00
DOE NNSA Service Center 19 122.63 9 9 18 94.74% $11,463.00 $603.32
DOE Oak Ridge Operations 0 0 0 0 0 0.00% $0.00 $0.00
DOE OSTI 0 0 0 0 0 0.00% $0.00 $0.00
DOE Richland Operations Office 0 0 0 0 0 0.00% $0.00 $0.00
DOE Savannah River Operations 0 0 0 0 0 0.00% $0.00 $0.00
DOE Southeastern Power Administration 0 0 0 0 0 0.00% $0.00 $0.00
DOE Southwestern Power Administration 0 0 0 0 0 0.00% $0.00 $0.00
DOE Strategic Petroleum Reserve 0 0 0 0 0 0.00% $0.00 $0.00
DOE Western Area Power Administration 10 176.3 7 3 10 100.00% $32,843.00 $3,284.30


















Department of Health and Human Services Wide 288 153.41 232 37 269 93.40% $1,233,362.06 $4,282.51
HHS Administration for Children and Families 4 197.25 2 0 2 50.00% $10,686.00 $2,671.50
HHS Agency for Healthcare Research and Quality 3 141 3 0 3 100.00% $11,811.00 $3,937.00
HHS Centers for Disease Control and Prevention 47 157.83 36 6 42 89.36% $164,891.00 $3,508.32
HHS Centers for Medicare & Medicaid Services 24 136.17 24 0 24 100.00% $82,417.41 $3,434.06
HHS Food and Drug Administration 58 176.79 38 18 56 96.55% $314,141.20 $5,416.23
HHS Health Resources and Services Administration 7 127.43 7 0 7 100.00% $49,098.00 $7,014.00
HHS Indian Health Service 57 116.07 49 7 56 98.25% $225,568.25 $3,957.34
HHS National Institutes of Health 51 162.88 44 2 46 90.20% $235,854.20 $4,624.59
HHS Office of the Secretary of Health&Human Srvcs 30 174.23 24 3 27 90.00% $107,894.00 $3,596.47
HHS Program Support Center 3 120.33 3 0 3 100.00% $13,570.00 $4,523.33
HHS Substance Abuse & Mental Health Srvcs Admin 4 157 2 1 3 75.00% $17,431.00 $4,357.75


















Department of Homeland Security Wide 1,046 229.94 427 169 596 56.98% $4,963,672.94 $4,745.39
DHS Federal Emergency Management Agency 110 360.8 3 10 13 11.82% $371,594.90 $3,378.14
DHS Federal Law Enforcement Training Center 9 222.33 2 6 8 88.89% $18,216.92 $2,024.10
DHS Headquarters 24 226.13 9 12 21 87.50% $51,313.32 $2,138.06
DHS Transportation Security Administration 429 224.57 130 60 190 44.29% $1,290,135.00 $3,007.31
DHS U.S. Citizenship and Immigration Services 74 141.64 63 10 73 98.65% $347,884.96 $4,701.15
DHS U.S. Coast Guard 39 205.79 21 18 39 100.00% $139,461.00 $3,575.92
DHS U.S. Customs and Border Protection 252 175.54 192 49 241 95.63% $2,499,109.03 $9,917.10
DHS U.S. Immigration and Customs Enforcement 81 301.32 4 2 6 7.41% $148,065.72 $1,827.97
DHS U.S. Secret Service 28 354.07 3 2 5 17.86% $97,892.09 $3,496.15


















Department of Justice Wide 614 202.46 302 181 483 78.66% $2,575,296.36 $4,194.29
DOJ Alcohol, Tobacco, Firearms and Explosives 34 314.74 4 5 9 26.47% $176,414.33 $5,188.66
DOJ Bureau of Prisons 350 160.57 231 78 309 88.29% $1,162,700.00 $3,322.00
DOJ Drug Enforcement Administration 23 313.35 6 2 8 34.78% $81,454.65 $3,541.51
DOJ Executive Office for Immigration Review 10 215.8 6 3 9 90.00% $44,058.60 $4,405.86
DOJ Executive Office for U.S. Attorneys 22 208.91 15 6 21 95.45% $38,742.00 $1,761.00
DOJ Federal Bureau of Investigation 128 239.77 24 74 98 76.56% $913,460.76 $7,136.41
DOJ Office of Justice Programs 9 227.22 3 6 9 100.00% $17,415.00 $1,935.00
DOJ Offices, Boards, and Divisions 14 280.57 4 2 6 42.86% $66,956.49 $4,782.61
DOJ U.S. Marshals Service 24 282.67 9 5 14 58.33% $74,094.53 $3,087.27


















Department of Labor Wide 85 204.12 51 32 83 97.65% $262,000.00 $3,082.35
DOL (DM and others) 28 196 18 9 27 96.43% $83,200.00 $2,971.43
DOL Bureau of Labor Statistics 1 176 1 0 1 100.00% $2,500.00 $2,500.00
DOL Employment and Training Administration 10 180.2 8 2 10 100.00% $28,900.00 $2,890.00
DOL Mine Safety and Health Administration 9 196.44 7 2 9 100.00% $27,500.00 $3,055.56
DOL Occupational Safety and Health Administration 14 188.86 9 5 14 100.00% $43,200.00 $3,085.71
DOL Office of Workers Compensation Programs 9 228.22 4 5 9 100.00% $28,800.00 $3,200.00
DOL Wage and Hour Division 14 244.14 4 9 13 92.86% $47,900.00 $3,421.43









Department of the Army Wide 484 258.31 66 48 114 23.55% $3,014,704.36 $6,228.73
Eighth U.S. Army (KOREA) 2 324.5 0 0 0 0.00% $12,718.38 $6,359.19
Headquarters, Department of Army 41 292.93 1 2 3 7.32% $259,215.57 $6,322.33
U.S. Army Corps of Engineers 57 262.04 6 8 14 24.56% $383,721.79 $6,731.96
U.S. Army Europe 1 197 0 1 1 100.00% $10,983.90 $10,983.90
U.S. Army Forces Command 24 233.13 3 5 8 33.33% $145,504.35 $6,062.68
U.S. Army Installation Management Command 112 240.04 19 10 29 25.89% $711,643.16 $6,353.96
U.S. Army Intelligence and Security Command 9 241.56 1 1 2 22.22% $57,042.35 $6,338.04
U.S. Army Material Command 103 256.47 14 12 26 25.24% $607,548.39 $5,898.53
U.S. Army Medical Command 86 268 13 5 18 20.93% $519,431.71 $6,039.90
U.S. Army Network Enterprise Technology Command 11 270.73 4 1 5 45.45% $73,072.49 $6,642.95
U.S. Army Pacific (USARPAC) 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Army Space and Missile Defense Command 4 269.75 0 1 1 25.00% $23,468.60 $5,867.15
U.S. Army Special Operations Command (USASOC) 0 0 0 0 0 0.00% $0.00 $0.00
U.S. Army Test and Evaluation Command 10 262.7 3 0 3 30.00% $62,395.51 $6,239.55
U.S. Army Training and Doctrine Command 24 267.83 2 2 4 16.67% $147,958.16 $6,164.92


















Department of the Interior Wide 238 270.06 87 36 123 51.68% $781,905.60 $3,285.32
Bureau of Ocean Energy Management 2 245.5 1 1 2 100.00% $13,072.90 $6,536.45
Bureau of Safety and Environmental Enforcement 3 193 2 0 2 66.67% $7,290.00 $2,430.00
DOI Bureau Of Indian Affairs 52 369.54 10 3 13 25.00% $209,755.00 $4,033.75
DOI Bureau Of Land Management 33 158.15 21 9 30 90.91% $98,439.50 $2,983.02
DOI Bureau Of Reclamation 28 150.96 25 0 25 89.29% $74,595.00 $2,664.11
DOI Fish And Wildlife Service 22 178.18 19 3 22 100.00% $77,063.00 $3,502.86
DOI Geological Survey 6 279.83 1 3 4 66.67% $19,589.70 $3,264.95
DOI National Park Service 65 345.51 1 6 7 10.77% $191,014.50 $2,938.68
DOI Office Of Surface Mining, Reclamation & Enforcement 4 149 4 0 4 100.00% $15,953.00 $3,988.25
DOI-Office Of The Secretary 23 256.04 3 11 14 60.87% $75,133.00 $3,266.65


















Department of the Navy Wide 409 276.71 41 121 162 39.61% $3,715,910.00 $9,085.35
Chief Of Naval Operations 9 252 1 3 4 44.44% $82,170.00 $9,130.00
Commander Naval Installations Command 40 256.75 7 9 16 40.00% $365,200.00 $9,130.00
Commander Naval Reserve 0 0 0 0 0 0.00% $0.00 $0.00
Commander Pacific Fleet 28 262.71 4 14 18 64.29% $255,640.00 $9,130.00
DON Assistant for Administration 16 308.44 0 6 6 37.50% $146,080.00 $9,130.00
DON Bureau of Medicine & Surgery 32 304.59 0 12 12 37.50% $292,160.00 $9,130.00
DON SPAWAR 5 264.2 1 1 2 40.00% $45,650.00 $9,130.00
DON Strategic Systems Project Office 3 359 0 1 1 33.33% $27,390.00 $9,130.00
Fleet Cyber Command 1 160 1 0 1 100.00% $9,130.00 $9,130.00
Fleet Forces Command 22 282.23 1 5 6 27.27% $200,860.00 $9,130.00
Marine Corps HQ 64 287 5 13 18 28.13% $584,320.00 $9,130.00
Military Sealift Command 18 296.5 1 5 6 33.33% $164,340.00 $9,130.00
Naval Air Systems Command 42 265.95 3 16 19 45.24% $365,200.00 $8,695.24
Naval Education & Training Command 11 446.82 0 1 1 9.09% $100,430.00 $9,130.00
Naval Sea Systems Command 30 249.73 4 8 12 40.00% $273,900.00 $9,130.00
Naval Special Warfare Command 1 312 0 0 0 0.00% $9,130.00 $9,130.00
Naval Supply Systems Command 29 260 4 11 15 51.72% $264,770.00 $9,130.00
Naval Systems Management Activity 0 0 0 0 0 0.00% $0.00 $0.00
Navy Facilities & Engineering Command 47 250.98 7 12 19 40.43% $429,110.00 $9,130.00
Navy Military Personnel Command 5 277.6 2 0 2 40.00% $45,650.00 $9,130.00
Office Of Naval Intelligence 5 252.2 0 3 3 60.00% $45,650.00 $9,130.00
Office Of Naval Research 1 252 0 1 1 100.00% $9,130.00 $9,130.00


















Department of the Treasury Wide 285 197.5 135 113 248 87.02% $2,229,613.00 $7,823.20
Treas - Alcohol and Tobacco Tax and Trade Bureau 0 0 0 0 0 0.00% $0.00 $0.00
Treas - Bureau of Engraving and Printing 13 160.85 10 2 12 92.31% $0.00 $0.00
Treas - Bureau of the Public Debt 3 251 1 1 2 66.67% $0.00 $0.00
Treas - Departmental Offices 8 156.75 6 2 8 100.00% $0.00 $0.00
Treas - Financial Crimes Enforcement Network 1 173 1 0 1 100.00% $0.00 $0.00
Treas - Financial Management Service 6 149.17 4 1 5 83.33% $0.00 $0.00
Treas - Inspector General For Tax Administration 1 185 0 1 1 100.00% $0.00 $0.00
Treas - Internal Revenue Service 225 204.01 96 97 193 85.78% $2,229,613.00 $9,909.39
Treas - Office of the Comptroller of the Currency 5 100.8 5 0 5 100.00% $0.00 $0.00
Treas -Special Inspector General for the Trouble Assets Relief Program 0 0 0 0 0 0.00% $0.00 $0.00
Treas - U. S. Mint 17 205.47 7 9 16 94.12% $0.00 $0.00
Treas -Internal Revenue Service Office of the Chief Counsel 4 164.25 4 0 4 100.00% $0.00 $0.00
Treas- Office of the Inspector General 2 189.5 1 0 1 50.00% $0.00 $0.00


















Department of Transportation Wide 216 136.06 196 18 214 99.07% $1,376,310.00 $6,371.81
DOT Federal Aviation Administration 178 136.69 160 16 176 98.88% $1,158,060.00 $6,505.96
DOT Federal Highway Administration 7 117 7 0 7 100.00% $38,760.00 $5,537.14
DOT Federal Motor Carrier Safety Administration 2 143.5 2 0 2 100.00% $8,984.00 $4,492.00
DOT Federal Railroad Administration 2 133 2 0 2 100.00% $12,642.00 $6,321.00
DOT Federal Transit Administration 4 125.75 4 0 4 100.00% $21,626.00 $5,406.50
DOT Maritime Administration 7 134.43 7 0 7 100.00% $35,102.00 $5,014.57
DOT National Highway Traffic Safety Administration 7 106.29 7 0 7 100.00% $42,418.00 $6,059.71
DOT Office of Inspector General 1 175 1 0 1 100.00% $8,150.00 $8,150.00
DOT Office of the Secretary 1 128 1 0 1 100.00% $4,492.00 $4,492.00
DOT Pipeline & Hazardous Materials Safety Admin 1 177 1 0 1 100.00% $8,150.00 $8,150.00
DOT Research& Innovative Technology Administration 6 170 4 2 6 100.00% $37,926.00 $6,321.00
DOT St. Lawrence Development Corporation 0 0 0 0 0 0.00% $0.00 $0.00









Department of Veterans Affairs Wide 1,583 164.52 1,258 133 1,391 87.87% $9,137,264.70 $5,772.12
VA-HQ and Others 71 168.08 52 6 58 81.69% $0.00 $0.00
VA-NCA 18 162.17 17 0 17 94.44% $0.00 $0.00
VA-Veterans Benefits Administration 108 162.39 87 14 101 93.52% $0.00 $0.00
VA-Veterans Health Administration 1,386 164.54 1,102 113 1,215 87.66% $0.00 $0.00









Federal Housing Finance Agency Wide 3 225 1 1 2 66.67% $14,509.00 $4,836.33
Federal Housing Finance Agency Hqtrs 2 249 0 1 1 50.00% $10,671.00 $5,335.50
Federal Housing Finance Agency OIG 1 177 1 0 1 100.00% $3,838.00 $3,838.00
General Services Administration Wide 77 265.82 23 21 44 57.14% $230,204.61 $2,989.67
GSA Central Office 17 343.82 1 5 6 35.29% $57,549.03 $3,385.24
GSA National Capital Region 11 260.36 3 3 6 54.55% $30,800.05 $2,800.00
GSA Region 1 1 148 1 0 1 100.00% $2,850.00 $2,850.00
GSA Region 10 2 134 1 1 2 100.00% $5,200.00 $2,600.00
GSA Region 2 9 249.44 2 1 3 33.33% $28,741.00 $3,193.44
GSA Region 3 5 396 0 1 1 20.00% $15,783.56 $3,156.71
GSA Region 4 6 313.67 0 3 3 50.00% $21,300.00 $3,550.00
GSA Region 5 4 152 4 0 4 100.00% $14,345.97 $3,586.49
GSA Region 6 6 230.33 2 3 5 83.33% $23,349.00 $3,891.50
GSA Region 7 0 0 0 0 0 0.00% $0.00 $0.00
GSA Region 8 0 0 0 0 0 0.00% $0.00 $0.00
GSA Region 9 16 202.88 9 4 13 81.25% $30,286.00 $1,892.88


















U.S. Postal Service Wide 2,660 112.86 2,562 74 2,636 99.10% $4,395,336.75 $1,652.38
USPS Capital Metro Area Operations 319 119.84 303 11 314 98.43% $534,994.59 $1,677.10
USPS Eastern Area 406 108.4 399 5 404 99.51% $662,747.66 $1,632.38
USPS Great Lakes Area 302 114.29 289 9 298 98.68% $495,514.22 $1,640.78
USPS Headquarters 55 112.6 55 0 55 100.00% $88,483.55 $1,608.79
USPS Northeast Area 271 116.3 259 11 270 99.63% $443,089.46 $1,635.02
USPS Office of Inspector General 7 105.57 7 0 7 100.00% $11,354.27 $1,622.04
USPS Pacific Area 331 110.13 322 7 329 99.40% $549,711.91 $1,660.76
USPS Southern Area 641 112.13 617 20 637 99.38% $1,062,371.01 $1,657.37
USPS Western Area 328 111.83 311 11 322 98.17% $547,070.08 $1,667.90

NRF = No Report Filed