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  3. Table B-1 Total Work Force, Counselings, and Complaints

Table B-1 Total Work Force, Counselings, and Complaints

Table B-1
FY 2012 Total Work Force, Counselings, and Complaints
Agency or Department Total Work Force Number Completed/ Ended Counselings Number Individuals with Completed/ Ended Counselings Counseled Individuals as % of Total Work Force Number Complaints Filed Number Complainants Number Complainants as % of Total Work Force
Advisory Council on Historic Preservation NRF NRF NRF NRF NRF NRF NRF
African Development Foundation 73 0 0 0.00% 0 0 0.00%
Agency for International Development 3,983 34 32 0.80% 14 13 0.33%
American Battle Monuments Commission 76 1 1 1.32% 1 1 1.32%
Appalachian Regional Commission NRF NRF NRF NRF NRF NRF NRF
Architectural and Transportation Barriers Compliance Board 28 0 0 0.00% 0 0 0.00%
Arctic Research Commission NRF NRF NRF NRF NRF NRF NRF
Armed Forces Retirement Home 282 5 5 1.77% 4 4 1.42%
Barry Goldwater Scholarship and Excellence in Education Foundation NRF NRF NRF NRF NRF NRF NRF
Broadcasting Board of Governors 1,675 53 45 2.69% 12 12 0.72%
Central Intelligence Agency * 0 42 38 0.00% 27 24 0.00%
Chemical Safety and Hazard Investigation Board 46 2 2 4.35% 1 1 2.17%
Christopher Columbus Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF
Commission of Fine Arts NRF NRF NRF NRF NRF NRF NRF
Commission on Civil Rights 44 0 0 0.00% 0 0 0.00%
Committee for Purchase from People Who Are Blind or Severely Disabled 31 0 0 0.00% 0 0 0.00%
Commodity Futures Trading Commission 707 1 1 0.14% 1 1 0.14%
Consumer Financial Protection Bureau 970 15 14 1.44% 11 11 1.13%
Consumer Product Safety Commission 522 3 3 0.57% 2 2 0.38%
Corporation for National and Community Service 615 7 7 1.14% 5 4 0.65%
Court Services and Offender Supervision Agency for the District of Columbia 1,242 24 22 1.77% 10 9 0.72%
Defense Army and Air Force Exchange 34,273 336 325 0.95% 101 99 0.29%
Defense Commissary Agency 14,382 227 226 1.57% 140 139 0.97%
Defense Contract Audit Agency 5,181 45 45 0.87% 28 28 0.54%
Defense Contract Management Agency 10,452 85 78 0.75% 45 41 0.39%
Defense Finance and Accounting Service 11,982 92 88 0.73% 38 36 0.30%
Defense Human Resources Activity 1,176 8 8 0.68% 4 4 0.34%
Defense Information Systems Agency 6,304 30 30 0.48% 17 17 0.27%
Defense Intelligence Agency * 0 89 88 0.00% 42 42 0.00%
Defense JTF National Capital Region Medical 4,417 84 83 1.88% 33 33 0.75%
Defense Logistics Agency 25,229 312 296 1.17% 121 117 0.46%
Defense Media Activity 2,000 3 3 0.15% 1 1 0.05%
Defense Missile Defense Agency 2,326 11 11 0.47% 5 5 0.21%
Defense National Geospatial-Intelligence Agency * 0 31 29 0.00% 20 18 0.00%
Defense National Guard Bureau 57,511 113 111 0.19% 26 25 0.04%
Defense National Security Agency * 0 69 65 0.00% 19 18 0.00%
Defense Nuclear Facilities Safety Board 116 0 0 0.00% 0 0 0.00%
Defense Office of the Inspector General 1,600 9 9 0.56% 6 6 0.38%
Defense Office of the Secretary - Wash. Hqtrs. Services 6,766 45 44 0.65% 27 27 0.40%
Defense Security Service 874 18 13 1.49% 8 8 0.92%
Defense Technical Information Center 204 1 1 0.49% 0 0 0.00%
Defense Threat Reduction Agency 1,299 19 19 1.46% 9 9 0.69%
Defense TRICARE Management Activity 842 18 18 2.14% 10 10 1.19%
Defense Uniformed Services University 794 5 5 0.63% 2 2 0.25%
Department of Agriculture 103,822 975 937 0.90% 524 508 0.49%
Department of Commerce 45,766 325 304 0.66% 222 205 0.45%
Department of Defense Education Activity 16,346 136 135 0.83% 79 79 0.48%
Department of Education 4,373 48 48 1.10% 33 32 0.73%
Department of Energy 15,680 124 124 0.79% 72 72 0.46%
Department of Health and Human Services 83,123 674 649 0.78% 382 375 0.45%
Department of Homeland Security 200,559 2,031 1,946 0.97% 1,198 1,159 0.58%
Department of Housing and Urban Development 9,061 106 105 1.16% 63 62 0.68%
Department of Justice 116,973 1,372 1,333 1.14% 761 749 0.64%
Department of Labor 16,819 206 201 1.20% 133 129 0.77%
Department of State 69,885 271 262 0.37% 134 132 0.19%
Department of the Air Force 173,807 1,002 934 0.54% 473 456 0.26%
Department of the Army 250,617 2,301 2,139 0.85% 1,226 1,157 0.46%
Department of the Interior 78,779 592 577 0.73% 352 348 0.44%
Department of the Navy 245,574 1,531 1,503 0.61% 696 679 0.28%
Department of the Treasury 115,292 746 688 0.60% 406 370 0.32%
Department of Transportation 57,187 541 505 0.88% 315 297 0.52%
Department of Veterans Affairs 323,154 4,484 4,060 1.26% 2,347 2,165 0.67%
Election Assistance Commission NRF NRF NRF NRF NRF NRF NRF
Environmental Protection Agency 17,001 98 95 0.56% 78 78 0.46%
Equal Employment Opportunity Commission 2,291 41 40 1.75% 25 22 0.96%
Export-Import Bank of the U.S. 408 2 2 0.49% 1 1 0.25%
Farm Credit Administration 302 1 1 0.33% 0 0 0.00%
Farm Credit System Insurance Corporation 12 0 0 0.00% 0 0 0.00%
Federal Communications Commission 1,788 15 15 0.84% 10 10 0.56%
Federal Deposit Insurance Corporation 7,846 82 71 0.90% 44 37 0.47%
Federal Election Commission 355 4 4 1.13% 0 0 0.00%
Federal Energy Regulatory Commission 1,483 13 11 0.74% 6 4 0.27%
Federal Financial Institutions Examination Council NRF NRF NRF NRF NRF NRF NRF
Federal Housing Finance Agency 706 17 17 2.41% 9 9 1.27%
Federal Labor Relations Authority 138 3 3 2.17% 1 1 0.72%
Federal Maritime Commission 124 3 3 2.42% 2 2 1.61%
Federal Mediation and Conciliation Service 243 2 2 0.82% 4 4 1.65%
Federal Mine Safety & Health Review Commission 78 0 0 0.00% 0 0 0.00%
Federal Reserve System--Board of Governors 2,412 54 54 2.24% 12 12 0.50%
Federal Retirement Thrift Investment Board NRF NRF NRF NRF NRF NRF NRF
Federal Trade Commission 1,178 10 10 0.85% 0 0 0.00%
General Services Administration 12,416 158 143 1.15% 96 87 0.70%
Government Printing Office 1,879 70 53 2.82% 27 23 1.22%
Harry S. Truman Scholarship Foundation 5 0 0 0.00% 0 0 0.00%
Holocaust Memorial Museum U.S. 397 0 0 0.00% 0 0 0.00%
Institute of Museum and Library Services 88 0 0 0.00% 0 0 0.00%
Inter-American Foundation 43 0 0 0.00% 0 0 0.00%
International Boundary and Water Commission 258 2 2 0.78% 0 0 0.00%
International Joint Commission: U.S. & Canada NRF NRF NRF NRF NRF NRF NRF
International Trade Commission 397 2 2 0.50% 2 2 0.50%
James Madison Memorial Fellowship Foundation NRF NRF NRF NRF NRF NRF NRF
Japan-United States Friendship Commission 4 0 0 0.00% 0 0 0.00%
John F. Kennedy Center for the Performing Arts 2,250 2 2 0.09% 1 1 0.04%
Marine Mammal Commission 14 0 0 0.00% 0 0 0.00%
Merit Systems Protection Board 208 3 3 1.44% 1 1 0.48%
Millennium Challenge Corporation 288 0 0 0.00% 0 0 0.00%
Morris K. Udall Scholarship and Excellence in National Environmental Policy Foundation NRF NRF NRF NRF NRF NRF NRF
National Aeronautics and Space Administration 18,416 77 73 0.40% 39 38 0.21%
National Archives and Records Administration 3,381 33 32 0.95% 4 3 0.09%
National Capital Planning Commission 39 0 0 0.00% 0 0 0.00%
National Council on Disability 26 0 0 0.00% 0 0 0.00%
National Credit Union Administration 1,195 7 7 0.59% 3 3 0.25%
National Endowment for the Arts 174 8 8 4.60% 1 1 0.57%
National Endowment for the Humanities 199 0 0 0.00% 0 0 0.00%
National Foundation on the Arts & the Humanities NRF NRF NRF NRF NRF NRF NRF
National Gallery of Art 834 3 3 0.36% 2 2 0.24%
National Indian Gaming Commission 97 1 1 1.03% 0 0 0.00%
National Labor Relations Board 1,702 19 19 1.12% 9 8 0.47%
National Mediation Board 50 0 0 0.00% 0 0 0.00%
National Reconnaissance Office * 0 7 7 0.00% 3 3 0.00%
National Science Foundation 1,663 15 15 0.90% 11 10 0.60%
National Transportation Safety Board 413 3 3 0.73% 2 2 0.48%
Navajo and Hopi Indian Relocation Commission 38 0 0 0.00% 0 0 0.00%
Nuclear Regulatory Commission 3,775 35 33 0.87% 16 16 0.42%
Nuclear Waste Technical Review Commission NRF NRF NRF NRF NRF NRF NRF
Occupational Safety & Health Review Commission 58 0 0 0.00% 0 0 0.00%
Office of Government Ethics 69 10 5 7.25% 0 0 0.00%
Office of Personnel Management 5,843 88 77 1.32% 44 39 0.67%
Office of Special Counsel 129 0 0 0.00% 0 0 0.00%
Office of the Director of National Intelligence * 0 5 5 0.00% 4 4 0.00%
Overseas Private Investment Corporation 241 2 2 0.83% 0 0 0.00%
Peace Corps 896 6 6 0.67% 4 4 0.45%
Pension Benefit Guaranty Corporation 971 20 18 1.85% 13 10 1.03%
Postal Regulatory Commission 73 1 1 1.37% 0 0 0.00%
Presidio Trust NRF NRF NRF NRF NRF NRF NRF
Railroad Retirement Board 945 6 6 0.63% 2 2 0.21%
Securities and Exchange Commission 3,826 30 27 0.71% 20 17 0.44%
Selective Service System 121 2 2 1.65% 2 2 1.65%
Small Business Administration 5,228 75 70 1.34% 36 35 0.67%
Smithsonian Institution 6,057 38 35 0.58% 13 13 0.21%
Social Security Administration 65,474 917 816 1.25% 494 451 0.69%
Tennessee Valley Authority 12,762 86 84 0.66% 58 56 0.44%
Trade and Development Agency 46 0 0 0.00% 0 0 0.00%
U.S. Postal Service 625,701 13,143 11,976 1.91% 4,532 4,272 0.68%
Utah Reclamation Mitigation & Conservation Commission NRF NRF NRF NRF NRF NRF NRF
Valles Caldera Trust NRF NRF NRF NRF NRF NRF NRF








Cabinet Level Subtotal 2,740,130 32,258 30,021 1.10% 14,650 13,931 0.51%
Midsize Agencies Subtotal 152,013 1,634 1,478 0.97% 913 845 0.56%
Small Agencies Subtotal 46,564 615 571 1.23% 272 248 0.53%
Micro Agencies Subtotal 1,186 14 9 0.75% 2 2 0.17%
Government-wide 2,939,893 34,521 32,079 1.09% 15,837 15,026 0.51%

NRF = No Report Filed

* Total work force numbers do not include employees not reported for national security reasons.