1. Home
  2. Federal Sector
  3. Federal Sector Reports
  4. Table B-1a Total Work Force, Counselings, and Complaints - Sub-Component Data

Table B-1a Total Work Force, Counselings, and Complaints - Sub-Component Data

Table B-1a
FY 2012 Total Work Force, Counselings, and Complaints - Sub-Component Data
Agency or Department Total Work Force Number Completed/ Ended Counselings Number Individuals with Completed/ Ended Counselings Counseled Individuals as % of Total Work Force Number Complaints Filed Number Complainants Number Complainants as % of Total Work Force
Defense Logistics Agency Wide 25,229 312 296 1.17% 121 117 0.46%
DLA Aviation 3,589 54 54 1.50% 22 22 0.61%
DLA Disposition Services 1,350 10 9 0.67% 3 3 0.22%
DLA Distribution 7,911 151 141 1.78% 52 50 0.63%
DLA Headquarters Operations Division 4,690 53 52 1.11% 27 26 0.55%
DLA Land and Maritime 4,394 20 20 0.46% 13 13 0.30%
DLA Logistics Information Service 959 2 2 0.21% 0 0 0.00%
DLA Troop Support 2,336 22 18 0.77% 4 3 0.13%
















Defense National Guard Bureau Wide 57,511 113 111 0.19% 26 25 0.04%
Defense National Guard Bureau Headquarters 2 0 0 0.00% 0 0 0.00%
Alabama National Guard 1,210 1 1 0.08% 0 0 0.00%
Alaska National Guard 693 0 0 0.00% 0 0 0.00%
Arizona National Guard 2,371 6 5 0.21% 2 2 0.08%
Arkansas National Guard 968 3 3 0.31% 0 0 0.00%
California National Guard 2,316 17 16 0.69% 8 7 0.30%
Colorado National Guard 695 1 1 0.14% 1 1 0.14%
Connecticut National Guard 729 0 0 0.00% 0 0 0.00%
DC National Guard 447 1 1 0.22% 1 1 0.22%
Delaware National Guard 432 0 0 0.00% 0 0 0.00%
Florida National Guard 1,044 1 1 0.10% 1 1 0.10%
Georgia National Guard 1,200 0 0 0.00% 0 0 0.00%
Guam National Guard 0 0 0 0.00% 0 0 0.00%
Hawaii National Guard 1,123 0 0 0.00% 0 0 0.00%
Idaho National Guard 811 0 0 0.00% 0 0 0.00%
Illinois National Guard 1,143 0 0 0.00% 0 0 0.00%
Indiana National Guard 1,125 1 1 0.09% 1 1 0.09%
Iowa National Guard 1,013 34 34 3.36% 0 0 0.00%
Kansas National Guard 1,059 1 1 0.09% 0 0 0.00%
Kentucky National Guard 894 0 0 0.00% 0 0 0.00%
Louisiana National Guard 957 0 0 0.00% 0 0 0.00%
Maine National Guard 498 0 0 0.00% 0 0 0.00%
Maryland National Guard 799 0 0 0.00% 0 0 0.00%
Massachusetts National Guard 892 4 4 0.45% 0 0 0.00%
Michigan National Guard 1,113 5 5 0.45% 1 1 0.09%
Minnesota National Guard 1,029 1 1 0.10% 0 0 0.00%
Mississippi National Guard 1,294 1 1 0.08% 0 0 0.00%
Missouri National Guard 1,315 1 1 0.08% 1 1 0.08%
Montana National Guard 598 1 1 0.17% 0 0 0.00%
Nebraska National Guard 552 0 0 0.00% 0 0 0.00%
Nevada National Guard 587 2 2 0.34% 2 2 0.34%
New Hampshire National Guard 413 0 0 0.00% 0 0 0.00%
New Jersey National Guard 933 0 0 0.00% 0 0 0.00%
New Mexico National Guard 891 0 0 0.00% 0 0 0.00%
New York National Guard 2,099 6 6 0.29% 2 2 0.10%
North Carolina National Guard 1,066 0 0 0.00% 0 0 0.00%
North Dakota National Guard 643 1 1 0.16% 0 0 0.00%
Ohio National Guard 1,972 0 0 0.00% 0 0 0.00%
Oklahoma National Guard 965 0 0 0.00% 0 0 0.00%
Oregon National Guard 1,157 0 0 0.00% 0 0 0.00%
Pennsylvania National Guard 3,710 1 1 0.03% 0 0 0.00%
Puerto Rico National Guard 832 6 6 0.72% 0 0 0.00%
Rhode Island National Guard 479 0 0 0.00% 0 0 0.00%
South Carolina National Guard 1,050 1 1 0.10% 1 1 0.10%
South Dakota National Guard 600 0 0 0.00% 0 0 0.00%
Tennessee National Guard 1,792 1 1 0.06% 1 1 0.06%
Texas National Guard 1,781 1 1 0.06% 1 1 0.06%
Utah National Guard 697 4 4 0.57% 1 1 0.14%
Vermont National Guard 498 0 0 0.00% 0 0 0.00%
Virgin Islands National Guard 241 0 0 0.00% 0 0 0.00%
Virginia National Guard 794 2 2 0.25% 0 0 0.00%
Washington State National Guard 882 3 3 0.34% 2 2 0.23%
West Virginia National Guard 913 4 4 0.44% 0 0 0.00%
Wisconsin National Guard 994 0 0 0.00% 0 0 0.00%
Wyoming National Guard 3,200 2 2 0.06% 0 0 0.00%








Department of Agriculture Wide 103,822 975 937 0.90% 524 508 0.49%
USDA Agricultural Marketing Service 4,074 26 25 0.61% 21 20 0.49%
USDA Agricultural Research Service 8,369 40 40 0.48% 30 30 0.36%
USDA Agriculture Headquarters 3,056 51 51 1.67% 27 27 0.88%
USDA Animal and Plant Health Inspection Service 8,316 87 87 1.05% 47 47 0.57%
USDA Economic Research Service 351 1 1 0.28% 1 1 0.28%
USDA Farm Service Agency 4,622 47 47 1.02% 22 22 0.48%
USDA Food and Nutrition Service 1,392 12 12 0.86% 7 7 0.50%
USDA Food Safety And Inspection Service 9,984 180 171 1.71% 67 66 0.66%
USDA Foreign Agricultural Service 954 13 13 1.36% 10 10 1.05%
USDA Forest Service 41,093 302 274 0.67% 170 156 0.38%
USDA Grain Inspection,Packers & Stockyards Admin 765 15 15 1.96% 9 9 1.18%
USDA National Agricultural Statistics Service 1,160 4 4 0.34% 1 1 0.09%
USDA National Appeals Division 94 0 0 0.00% 0 0 0.00%
USDA National Institute of Food and Agriculture 380 2 2 0.53% 1 1 0.26%
USDA Natural Resources Conservation Service 11,821 74 74 0.63% 39 39 0.33%
USDA Office Of The Chief Financial Officer 1,271 41 41 3.23% 23 23 1.81%
USDA Office Of Inspector General 547 10 10 1.83% 8 8 1.46%
USDA Risk Management Agency 479 14 14 2.92% 5 5 1.04%
USDA Rural Development 5,094 56 56 1.10% 36 36 0.71%
















Department of Commerce Wide 45,766 325 304 0.66% 222 205 0.45%
DOC All Other Commerce Bureaus 2,774 30 29 1.05% 24 23 0.83%
DOC Bureau of the Census 14,084 114 106 0.75% 67 63 0.45%
DOC Decennial Census 0 5 5 0.00% 4 4 0.00%
DOC International Trade Administration 1,468 11 11 0.75% 5 5 0.34%
DOC National Institute of Standards & Technology 3,199 24 24 0.75% 13 13 0.41%
DOC National Oceanic & Atmospheric Admin. 12,630 82 77 0.61% 65 60 0.48%
DOC U. S. Patent and Trademark Office 11,611 59 52 0.45% 44 37 0.32%
















Department of Energy Wide 15,680 124 124 0.79% 72 72 0.46%
DOE Bonneville Power Administration 3,090 28 28 0.91% 11 11 0.36%
DOE Chicago Operations Office 301 1 1 0.33% 1 1 0.33%
DOE EM Consolidated Business Center 295 4 4 1.36% 2 2 0.68%
DOE Golden Field Office 153 5 5 3.27% 2 2 1.31%
DOE Headquarters 5,649 32 32 0.57% 20 20 0.35%
DOE Idaho Operations Office 238 3 3 1.26% 1 1 0.42%
DOE National Energy Technology Lab 587 2 2 0.34% 2 2 0.34%
DOE NNSA Service Center 2,659 21 21 0.79% 17 17 0.64%
DOE Oak Ridge Operations 218 2 2 0.92% 2 2 0.92%
DOE OSTI 43 0 0 0.00% 0 0 0.00%
DOE Richland Operations Office 393 1 1 0.25% 0 0 0.00%
DOE Savannah River Operations 287 6 6 2.09% 3 3 1.05%
DOE Southeastern Power Administration 43 0 0 0.00% 0 0 0.00%
DOE Southwestern Power Administration 184 3 3 1.63% 1 1 0.54%
DOE Strategic Petroleum Reserve 95 0 0 0.00% 0 0 0.00%
DOE Western Area Power Administration 1,445 16 16 1.11% 10 10 0.69%
















Department of Health and Human Services Wide 83,123 674 649 0.78% 382 375 0.45%
HHS Administration for Children and Families 1,351 12 12 0.89% 9 9 0.67%
HHS Agency for Healthcare Research and Quality 301 3 2 0.66% 3 2 0.66%
HHS Centers for Disease Control and Prevention 11,229 127 127 1.13% 81 81 0.72%
HHS Centers for Medicare & Medicaid Services 5,610 38 37 0.66% 24 23 0.41%
HHS Food and Drug Administration 12,989 123 115 0.89% 70 68 0.52%
HHS Health Resources & Services Admin. 1,690 20 20 1.18% 12 12 0.71%
HHS Indian Health Service 13,722 198 189 1.38% 79 78 0.57%
HHS National Institutes of Health 18,560 99 93 0.50% 70 68 0.37%
HHS Office of the Sec. of Health & Human Srvcs 16,498 44 44 0.27% 24 24 0.15%
HHS Program Support Center 619 7 7 1.13% 7 7 1.13%
HHS Substance Abuse & Mental Health Srvcs Admin 554 3 3 0.54% 3 3 0.54%
















Department of Homeland Security Wide 200,559 2,031 1,946 0.97% 1,198 1,159 0.58%
DHS Federal Emergency Management Agency 16,967 242 234 1.38% 137 135 0.80%
DHS Federal Law Enforcement Training Center 1,113 18 18 1.62% 11 11 0.99%
DHS Headquarters 7,752 77 75 0.97% 55 54 0.70%
DHS Transportation Security Administration 65,470 658 643 0.98% 391 382 0.58%
DHS U.S. Citizenship and Immigration Services 11,200 186 173 1.54% 114 108 0.96%
DHS U.S. Coast Guard 10,309 96 88 0.85% 45 43 0.42%
DHS U.S. Customs and Border Protection 60,668 464 439 0.72% 260 248 0.41%
DHS U.S. Immigration and Customs Enforcement 20,307 242 236 1.16% 154 152 0.75%
DHS U.S. Secret Service 6,773 48 40 0.59% 31 26 0.38%
















Department of Justice Wide 116,973 1,372 1,333 1.14% 761 749 0.64%
DOJ Alcohol, Tobacco, Firearms and Explosives 4,816 67 67 1.39% 40 40 0.83%
DOJ Bureau of Prisons 38,327 838 815 2.13% 433 429 1.12%
DOJ Drug Enforcement Administration 9,764 44 40 0.41% 28 28 0.29%
DOJ Executive Office for Immigration Review 1,417 16 16 1.13% 15 15 1.06%
DOJ Executive Office for U.S. Attorneys 11,589 37 35 0.30% 26 24 0.21%
DOJ Federal Bureau of Investigation 36,188 221 221 0.61% 130 130 0.36%
DOJ Office of Justice Programs 609 18 14 2.30% 15 14 2.30%
DOJ Offices, Boards, and Divisions 8,619 46 46 0.53% 21 21 0.24%
DOJ U.S. Marshals Service 5,644 85 79 1.40% 53 48 0.85%
















Department of Labor Wide 16,819 206 201 1.20% 133 129 0.77%
DOL (DM and others) 4,952 73 71 1.43% 42 40 0.81%
DOL Bureau of Labor Statistics 2,461 6 6 0.24% 6 6 0.24%
DOL Employment and Training Administration 1,164 17 16 1.37% 15 14 1.20%
DOL Mine Safety and Health Administration 2,430 31 30 1.23% 16 16 0.66%
DOL Occupational Safety & Health Admin. 2,276 22 22 0.97% 15 15 0.66%
DOL Office of Workers Compensation Programs 1,644 25 25 1.52% 15 15 0.91%
DOL Wage and Hour Division 1,892 32 31 1.64% 24 23 1.22%
















Department of the Army Wide 250,617 2,301 2,139 0.85% 1,226 1,157 0.46%
Headquarters, Department of Army 13,988 171 160 1.14% 100 93 0.66%
U.S. Army Corps of Engineers 36,924 248 221 0.60% 147 133 0.36%
U.S. Army Europe 1,890 18 17 0.90% 6 6 0.32%
U.S. Army Forces Command 13,265 175 168 1.27% 86 84 0.63%
U.S. Army Installation Management Command 55,682 545 504 0.91% 281 268 0.48%
U.S. Army Intelligence and Security Command 3,384 22 20 0.59% 14 13 0.38%
U.S. Army Material Command 65,339 508 467 0.71% 281 264 0.40%
U.S. Army Medical Command 27,226 424 400 1.47% 211 200 0.73%
U.S. Army Network Enterprise Tech. Command 6,029 26 25 0.41% 17 16 0.27%
U.S. Army Pacific (USARPAC) 1,491 2 2 0.13% 2 2 0.13%
U.S. Army Space and Missile Defense Command 917 1 1 0.11% 1 1 0.11%
U.S. Army Special Ops Command (USASOC) 1,722 16 16 0.93% 7 7 0.41%
U.S. Army Test and Evaluation Command 4,032 16 16 0.40% 9 9 0.22%
U.S. Army Training and Doctrine Command 18,257 127 120 0.66% 62 59 0.32%
















Department of the Interior Wide 78,779 592 577 0.73% 352 348 0.44%
Bureau of Ocean Energy Management 559 7 6 1.07% 4 4 0.72%
Bureau of Safety and Environmental Enforcement 680 7 7 1.03% 7 7 1.03%
DOI Bureau Of Indian Affairs 9,007 56 56 0.62% 35 35 0.39%
DOI Bureau Of Land Management 11,878 81 79 0.67% 46 44 0.37%
DOI Bureau Of Reclamation 5,489 78 75 1.37% 50 49 0.89%
DOI Fish And Wildlife Service 10,378 56 55 0.53% 36 36 0.35%
DOI Geological Survey 9,209 22 22 0.24% 13 13 0.14%
DOI National Park Service 26,674 208 200 0.75% 114 113 0.42%
DOI Office Of Surface Mining, Reclamation and Enforcement 511 6 6 1.17% 5 5 0.98%
DOI-Office Of The Secretary 4,394 71 71 1.62% 42 42 0.96%
















Department of the Navy Wide 245,574 1,531 1,503 0.61% 696 679 0.28%
Chief Of Naval Operations 4,627 27 27 0.58% 12 12 0.26%
Commander Naval Installations Command 33,284 270 267 0.80% 111 109 0.33%
Commander Naval Reserve 465 0 0 0.00% 0 0 0.00%
Commander Pacific Fleet 18,967 125 123 0.65% 41 40 0.21%
DON Assistant for Administration 4,895 54 52 1.06% 29 29 0.59%
DON Bureau of Medicine & Surgery 12,042 120 120 1.00% 50 50 0.42%
DON SPAWAR 9,084 25 23 0.25% 8 6 0.07%
DON Strategic Systems Project Office 1,067 7 7 0.66% 7 7 0.66%
Fleet Cyber Command 0 16 15 0.00% 6 6 0.00%
Fleet Forces Command 22,743 88 87 0.38% 39 38 0.17%
Marine Corps HQ 33,293 233 233 0.70% 99 99 0.30%
Military Sealift Command 6,936 56 54 0.78% 37 35 0.50%
Naval Air Systems Command 24,739 162 162 0.65% 80 80 0.32%
Naval Education & Training Command 4,526 31 30 0.66% 14 14 0.31%
Naval Sea Systems Command 26,612 71 67 0.25% 36 34 0.13%
Naval Special Warfare Command 1,161 5 5 0.43% 3 3 0.26%
Naval Supply Systems Command 18,328 95 94 0.51% 44 43 0.23%
Naval Systems Management Activity 2 0 0 0.00% 0 0 0.00%
Navy Facilities & Engineering Command 16,203 118 110 0.68% 57 52 0.32%
Navy Military Personnel Command 1,770 9 9 0.51% 7 7 0.40%
Office Of Naval Intelligence 1,680 15 14 0.83% 13 12 0.71%
Office Of Naval Research 3,150 4 4 0.13% 3 3 0.10%
















Department of the Treasury Wide 115,292 746 688 0.60% 406 370 0.32%
Treas Alcohol and Tobacco Tax and Trade Bureau 485 1 1 0.21% 1 1 0.21%
Treas Bureau of Engraving and Printing 1,934 31 31 1.60% 24 24 1.24%
Treas Bureau of the Public Debt 1,998 14 11 0.55% 4 4 0.20%
Treas Departmental Offices 1,934 16 16 0.83% 9 9 0.47%
Treas Financial Crimes Enforcement Network 305 5 5 1.64% 2 2 0.66%
Treas Financial Management Service 1,577 15 15 0.95% 12 12 0.76%
Treas Inspector General For Tax Administration 797 2 2 0.25% 2 2 0.25%
Treas Internal Revenue Service 97,942 587 535 0.55% 303 272 0.28%
Treas Office of the Comptroller of the Currency 3,823 17 17 0.44% 12 9 0.24%
Treas Special Inspector General for the Trouble Assets Relief Program 164 0 0 0.00% 0 0 0.00%
Treas U. S. Mint 1,778 50 47 2.64% 33 31 1.74%
Treas IRS Office of the Chief Counsel 2,380 7 7 0.29% 3 3 0.13%
Treas- Office of the Inspector General 175 1 1 0.57% 1 1 0.57%
















Department of Transportation Wide 57,187 541 505 0.88% 315 297 0.52%
DOT Federal Aviation Administration 47,739 437 404 0.85% 256 238 0.50%
DOT Federal Highway Administration 2,951 27 25 0.85% 9 9 0.30%
DOT Federal Motor Carrier Safety Administration 1,104 8 8 0.72% 5 5 0.45%
DOT Federal Railroad Administrataion 874 4 4 0.46% 3 3 0.34%
DOT Federal Transit Administration 564 11 11 1.95% 7 7 1.24%
DOT Maritime Administration 844 13 13 1.54% 11 11 1.30%
DOT National Highway Traffic Safety Admin 595 10 10 1.68% 10 10 1.68%
DOT Office of Inspector General 436 3 3 0.69% 1 1 0.23%
DOT Office of the Secretary 795 11 11 1.38% 4 4 0.50%
DOT Pipeline & Hazardous Materials Safety Admin 447 8 7 1.57% 4 4 0.89%
DOT Research & Inovative Technology Administration 709 9 9 1.27% 5 5 0.71%
DOT St. Lawrence Development Corporation 129 0 0 0.00% 0 0 0.00%
















Department of Veterans Affairs Wide 323,154 4,484 4,060 1.26% 2,347 2,165 0.67%
VA HQ and Others 12,448 165 152 1.22% 105 97 0.78%
VA National Cemetary Administration 1,717 50 38 2.21% 27 19 1.11%
VA Veterans Benefits Administration 20,739 295 272 1.31% 155 148 0.71%
VA Veterans Health Administration 288,250 3,974 3,598 1.25% 2,060 1,901 0.66%
















Federal Housing Finance Agency Wide 706 17 17 2.41% 9 9 1.27%
Federal Housing Finance Agency Hqtrs 573 14 14 2.44% 9 9 1.57%
Federal Housing Finance Agency OIG 133 3 3 2.26% 0 0 0.00%
















General Services Administration Wide 12,416 158 143 1.15% 96 87 0.70%
GSA Central Office 3,356 40 38 1.13% 21 21 0.63%
GSA National Capital Region 1,655 16 15 0.91% 9 9 0.54%
GSA Region 1 305 3 3 0.98% 1 1 0.33%
GSA Region 10 456 2 2 0.44% 2 2 0.44%
GSA Region 2 664 19 17 2.56% 14 12 1.81%
GSA Region 3 911 11 10 1.10% 4 3 0.33%
GSA Region 4 998 19 19 1.90% 12 12 1.20%
GSA Region 5 888 5 4 0.45% 4 3 0.34%
GSA Region 6 756 7 7 0.93% 3 3 0.40%
GSA Region 7 1,059 6 6 0.57% 3 3 0.28%
GSA Region 8 414 3 3 0.72% 3 3 0.72%
GSA Region 9 954 27 19 1.99% 20 15 1.57%
















U.S. Postal Service Wide 625,701 13,143 11,976 1.91% 4,532 4,272 0.68%
USPS Capital Metro Area Operations 63,963 1,615 1,471 2.30% 559 538 0.84%
USPS Eastern Area 97,013 1,727 1,588 1.64% 696 649 0.67%
USPS Great Lakes Area 79,691 1,480 1,377 1.73% 517 494 0.62%
USPS Headquarters 9,976 140 129 1.29% 85 79 0.79%
USPS Northeast Area 91,597 1,554 1,441 1.57% 463 438 0.48%
USPS Office of Inspector General 1,169 21 19 1.63% 17 14 1.20%
USPS Pacific Area 66,700 1,825 1,638 2.46% 531 495 0.74%
USPS Southern Area 113,559 3,285 2,909 2.56% 1,128 1,055 0.93%
USPS Western Area 102,033 1,496 1,404 1.38% 536 510 0.50%

NRF = No Report Filed