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Social Security Administration (SSA) FY 2012 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2012
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	511		406		917
Settlements	15	2.9%	62	15.3%	77	8.4%
Withdrawals or No Complaints Filed	282	55.2%	61	15%	343	37.4%
Complaints Filed*					474	51.7%
Decision to File Complaint Pending at End of FY					23	2.5%
*Includes only complaints filed in FY 2012 where counseling was also completed during FY 2012.

Agency Use of ADR for EEO Dispute Resolution in FY 2012
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	917	85.7%	44.3%
Complaint Closures	414	81.6%	8.7%

Bases Most Frequently Alleged in FY 2012 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	Reprisal	Age	Disability (Physical)

Timeliness in FY 2012
	Total #	# Timely	% Timely	FY 2011 APD*	FY 2012 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	916	871	95.1%
All Investigations	339	279	82.3%	190	195	2.6%	187
All Complaint Closures	414			418	506	21.1%	388
Merit Decisions (no AJ)	136	36	26.5%	392	460	17.3%	462
Dismissal Decisions (no AJ)	49			41	58	41.5%	92
*APD = Average Processing Days

Outcome of Complaints in FY 2012
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (no AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	494
Total Closures	414
Settlements	50	12.1%
Withdrawals	54	13%
Total Final Agency Actions	310	74.9%	185	59.7%	117	37.7%	8	2.6%
Dismissals	58	18.7%	49	84.5%	9	15.5%	0	0%
Merit Decisions	252	81.3%	136	54%	108	42.9%	8	3.2%
Finding Discrimination	12	4.8%	0	0%	4	33.3%	8	66.7%
Finding No Discrimination	240	95.2%	136	56.7%	104	43.3%	0	0%

Costs Associated with EEO Process in FY 2012
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	2	$28,500	$14,250
ADR Settlements w/ Monetary Benefits	0	$0	$0
Investigation Costs	339	$1,520,762	$4,486
Complaint Closures with Monetary Benefits	26	$959,990	$36,922
ADR Settlements	0	$0	$0