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Defense Army and Air Force Exchange Service (AAFES) FY 2014 EEO Complaint Processing Statistics

Outcome of Counselings Completed in FY 2014
Pre-Complaint Counseling Outcomes	Completed by EEO Counselor		Completed Using ADR		All Completed Counselings
Pre-Complaint Counseling Outcomes	#	%	#	%	#	%
Pre-Complaint Counselings	132		115		247
Settlements	11	8.3%	48	41.7%	59	23.9%
Withdrawals or No Complaints Filed	75	56.8%	38	33%	113	45.8%
Complaints Filed*					69	27.9%
Decision to File Complaint Pending at End of FY					6	2.4%

*Includes only complaints filed in FY 2014 where counseling was also completed during FY 2014.

Agency Use of ADR for EEO Dispute Resolution in FY 2014
	Total Number	Offer Rate	Participation Rate
Pre-Complaint Counselings	247	100%	46.6%
Complaint Closures	100	84%	19%

Bases Most Frequently Alleged in FY 2014 Filed Complaints
	Top Basis 1	Top Basis 2	Top Basis 3
Bases of Alleged Discrimination	RACE (BLACK OR AFRICAN AMERICAN)	REPRISAL	AGE

Timeliness in FY 2014
	Total #	# Timely	% Timely	FY 2013 APD*	FY 2014 APD*	% Change	Govt Wide APD*
All Pre-Complaint Counselings (minus remands)	247	215	87%
All Investigations	47	22	46.8%	365	235	-35.6%	197
All Complaint Closures	100			257	324	26.1%	419
Merit Decisions (no AJ)	31	30	96.8%	350	337	-3.7%	439
Dismissal Decisions (no AJ)	12			74	48	-35.1%	66

*APD =Average Processing Days

Outcomes of Complaints in FY 2014
	#	%	#	%	#	%	#	%
	Complaint Closures		Final Agency Decision (No AJ Decision)		Final Order (AJ Decision Fully Implemented)		Final Order (AJ Decision Not Fully Implemented)
Total Complaints Filed	69
Total Closures	100
Settlements	37	37%
Withdrawals	10	10%
Total Final Agency Actions	53	53%	43	81.1%	10	18.9%	0	0%
Dismissals	12	22.6%	12	100%	0	0%	0	0%
Merit Decisions	41	77.4%	31	75.6%	10	24.4%	0	0%
Finding Discrimination	0	NA%	0	NA%	0	NA%	0	NA%
Finding No Discrimination	41	100%	31	75.6%	10	24.4%	0	0%

Costs Associated with EEO Process in FY 2014
	Total #	Total Amount	Average Amount
Pre-Complaint Settlements w/ Monetary Benefits	4	$22,258	$5,564
ADR Settlements w/ Monetary Benefits	4	$22,258	$5,564
Investigation Costs	47	$438,566	$9,331
Complaint Closures with Monetary Benefits	18	$315,842	$17,546
ADR Settlements w/ Monetary Benefits	5	$85,242	$17,048